North Dakota Sample Letter for Defective Goods

• Category: Letters - Nonlegal - Customers
• State: Multi-State
• Control #: US-0191LR
• Format: Word; Rich Text

Description

This form is a sample letter in Word format covering the subject matter of the title of the form. Dear [Seller's Name], I am writing to you regarding a recent purchase made at [Store Name] on [Date]. I am extremely disappointed to report that the goods I received are defective and unsatisfactory. Upon opening the package, it was evident that the [product name] I purchased was not in proper working condition. The [describe the defect] is significantly affecting the functionality and performance of the product, making it unusable for its intended purpose. As a conscientious consumer, I have always trusted the quality and reliability of the products sold by your store. However, this experience has left me disillusioned and frustrated. The defective goods not only fail to meet basic standards, but they also pose a safety risk due to the potential malfunctions they might cause. Please find attached proof of purchase, including the receipt and any other relevant documentation, which clearly demonstrates that I have fulfilled all obligations as a customer. I kindly request your assistance in resolving this matter promptly. In accordance with the consumer rights provided by the State of North Dakota, I would appreciate if you could take the following steps to rectify this situation: 1. Repair or Replacement: I request that you arrange for the repair or replacement of the defective goods at no additional cost to me. I believe this is a reasonable solution that meets both your obligations and my expectations. 2. Refund: If the repairs or replacement are not feasible within a reasonable timeframe, I demand a full refund for the defective goods, including any associated shipping or handling fees. I kindly request that the refund is issued through the same payment method used for the initial purchase. 3. Compensation for Damages: In addition to the repair, replacement, or refund, I also request compensation for any damages or inconveniences caused due to the defective goods. This could include any additional costs incurred or loss of functionality during the time I was unable to use the product. I strongly urge you to address this matter promptly to maintain the reputation of your store. Failure to take appropriate action within [reasonable deadline, e.g., 14 days] may leave me with no option but to escalate the issue to consumer protection authorities and seek legal recourse. I believe that we can resolve this matter amicably and in a mutually beneficial manner. I look forward to your prompt response and a satisfactory resolution to this issue. Thank you for your attention to this matter. Sincerely, [Your Name] [Your Address] [City, State, ZIP] [Phone Number] [Email Address] Keywords: North Dakota, Sample Letter, Defective Goods, defective product, unsatisfactory purchase, malfunctioning, safety risk, consumer rights, repair, replacement, refund, compensation, inconvenience, customer protection.

Dear [Seller's Name], I am writing to you regarding a recent purchase made at [Store Name] on [Date]. I am extremely disappointed to report that the goods I received are defective and unsatisfactory. Upon opening the package, it was evident that the [product name] I purchased was not in proper working condition. The [describe the defect] is significantly affecting the functionality and performance of the product, making it unusable for its intended purpose. As a conscientious consumer, I have always trusted the quality and reliability of the products sold by your store. However, this experience has left me disillusioned and frustrated. The defective goods not only fail to meet basic standards, but they also pose a safety risk due to the potential malfunctions they might cause. Please find attached proof of purchase, including the receipt and any other relevant documentation, which clearly demonstrates that I have fulfilled all obligations as a customer. I kindly request your assistance in resolving this matter promptly. In accordance with the consumer rights provided by the State of North Dakota, I would appreciate if you could take the following steps to rectify this situation: 1. Repair or Replacement: I request that you arrange for the repair or replacement of the defective goods at no additional cost to me. I believe this is a reasonable solution that meets both your obligations and my expectations. 2. Refund: If the repairs or replacement are not feasible within a reasonable timeframe, I demand a full refund for the defective goods, including any associated shipping or handling fees. I kindly request that the refund is issued through the same payment method used for the initial purchase. 3. Compensation for Damages: In addition to the repair, replacement, or refund, I also request compensation for any damages or inconveniences caused due to the defective goods. This could include any additional costs incurred or loss of functionality during the time I was unable to use the product. I strongly urge you to address this matter promptly to maintain the reputation of your store. Failure to take appropriate action within [reasonable deadline, e.g., 14 days] may leave me with no option but to escalate the issue to consumer protection authorities and seek legal recourse. I believe that we can resolve this matter amicably and in a mutually beneficial manner. I look forward to your prompt response and a satisfactory resolution to this issue. Thank you for your attention to this matter. Sincerely, [Your Name] [Your Address] [City, State, ZIP] [Phone Number] [Email Address] Keywords: North Dakota, Sample Letter, Defective Goods, defective product, unsatisfactory purchase, malfunctioning, safety risk, consumer rights, repair, replacement, refund, compensation, inconvenience, customer protection.