North Dakota Sample Letter for Follow-up on Duplicate Order

• Category: Letters - Nonlegal - Follow-Up
• State: Multi-State
• Control #: US-0246LR
• Format: Word; Rich Text

Description

Sample Letter for Follow-up on Duplicate Order Subject: Follow-up on Duplicate Order: Urgent Attention Required Dear [Company Name] Customer Service, I am writing to bring to your attention a pressing matter regarding a recent duplicate order that was placed with your company. As a loyal customer, I have consistently received top-notch services from your esteemed organization, and I trust this matter will be resolved expediently. On [Date], I placed an order for [Product/Service] through your website/physical store. Unfortunately, due to an unexpected technical glitch or human error, a duplicate order was initiated simultaneously, resulting in two identical orders. To avoid any inconvenience and ensure a seamless transaction, I kindly request your immediate attention to resolve the following issues: 1. Cancellation: Please cancel the duplicated order mentioned below: — Order Number: [Order Number— - Product/Service: [Product/Service] — Order Date: [Date— - Order Total: [Total Amount] 2. Refund: As the additional order was unintentional, please arrange a prompt refund for the duplicate order's charges. Kindly take note of the following transaction details: — Duplicate Order Number: [Duplicate Order Number] — Duplicate Order Date: [Duplicate Order Date] — Duplicate Order Total: [Duplicate Order Total] I kindly request that the refund is processed within [number of business days] business days to avoid any financial inconvenience on my end. Moreover, please ensure that the cancellation and refund are conducted as quickly as possible to prevent any potential shipping complications or return issues. I have attached the relevant order receipts and order confirmation emails for your reference and expediency in resolving this situation efficiently. In case there are any other steps or actions on my part required to expedite this process, please do not hesitate to inform me. Additionally, I would appreciate a confirmation email once the duplicate order has been canceled and the refund initiated. I value the exceptional customer service and trust I have experienced with your company in North Dakota. It is my sincerest hope that this matter will be resolved swiftly, maintaining the trust and satisfaction I hold for your brand. Thank you for your understanding and cooperation. I look forward to your prompt response. Yours sincerely, [Your Name] [Contact Information]

Subject: Follow-up on Duplicate Order: Urgent Attention Required Dear [Company Name] Customer Service, I am writing to bring to your attention a pressing matter regarding a recent duplicate order that was placed with your company. As a loyal customer, I have consistently received top-notch services from your esteemed organization, and I trust this matter will be resolved expediently. On [Date], I placed an order for [Product/Service] through your website/physical store. Unfortunately, due to an unexpected technical glitch or human error, a duplicate order was initiated simultaneously, resulting in two identical orders. To avoid any inconvenience and ensure a seamless transaction, I kindly request your immediate attention to resolve the following issues: 1. Cancellation: Please cancel the duplicated order mentioned below: — Order Number: [Order Number— - Product/Service: [Product/Service] — Order Date: [Date— - Order Total: [Total Amount] 2. Refund: As the additional order was unintentional, please arrange a prompt refund for the duplicate order's charges. Kindly take note of the following transaction details: — Duplicate Order Number: [Duplicate Order Number] — Duplicate Order Date: [Duplicate Order Date] — Duplicate Order Total: [Duplicate Order Total] I kindly request that the refund is processed within [number of business days] business days to avoid any financial inconvenience on my end. Moreover, please ensure that the cancellation and refund are conducted as quickly as possible to prevent any potential shipping complications or return issues. I have attached the relevant order receipts and order confirmation emails for your reference and expediency in resolving this situation efficiently. In case there are any other steps or actions on my part required to expedite this process, please do not hesitate to inform me. Additionally, I would appreciate a confirmation email once the duplicate order has been canceled and the refund initiated. I value the exceptional customer service and trust I have experienced with your company in North Dakota. It is my sincerest hope that this matter will be resolved swiftly, maintaining the trust and satisfaction I hold for your brand. Thank you for your understanding and cooperation. I look forward to your prompt response. Yours sincerely, [Your Name] [Contact Information]