Subject: Request for Clarification in Applying Payment — Urgent Matter [Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Title] [Company Name] [Address] [City, State, ZIP Code] Dear [Recipient's Name], I hope this letter finds you well. I am writing to kindly request your assistance in clarifying the application of a recent payment made to your company. The purpose of this communication is to seek clarification on how the payment was applied to my account in order to reconcile any discrepancies or misunderstandings. To provide you with the necessary details, please find the following information: 1. Customer Information: — Name: [Your Full Name— - Account Number: [Account Number] — Invoice Number(s): [Invoice Numbers (if applicable)] 2. Payment Details: — Date of Payment: [Payment Date— - Amount Paid: [Paid Amount] — Payment Method: [Payment Method] I have reviewed my records and noticed that the payment made on [Payment Date] is not reflected accurately in terms of the invoices that were settled. It appears that there may have been an allocation or misunderstanding during the payment processing. Considering the urgency of this matter, I kindly request your prompt attention and resolution regarding the following points: 1. Clarify the Allocation: Please provide a breakdown explaining how the payment made on [Payment Date] was applied to my account. Include details regarding the invoice(s) paid, outstanding balance(s), any discounts applied, and any remaining credits. 2. Adjustment or Corrections: If any discrepancies are identified, kindly adjust or correct the payment allocation accordingly to ensure accurate record-keeping and avoid any potential misunderstandings or delays in future transactions. 3. Updated Account Statement: Following the resolution of this matter, kindly provide me with an updated account statement that reflects the accurate allocation of the payment and any adjustments made. I highly value our business relationship and believe that open and transparent communication is essential to maintain a successful partnership. I kindly request your cooperation in addressing this matter promptly to prevent any further complications. Please feel free to contact me at [Phone Number] or [Email Address] if you require any additional information or documentation to assist with resolving this issue. I appreciate your immediate attention to this matter and look forward to your prompt response and resolution. Thank you for your understanding and cooperation. Sincerely, [Your Name]