This form is a sample letter in Word format covering the subject matter of the title of the form.
Dear [Client], I hope this letter finds you well. I am writing to inform you that we have recently discovered an overpayment in your account with our company. After conducting a thorough review of your payment history, it has come to our attention that an excess amount of [amount] was mistakenly processed and credited to your account. We sincerely apologize for any inconvenience this may have caused, and we want to assure you that it was never our intention to hold any of your funds unnecessarily. We greatly value our relationship with each and every client, and maintaining transparency and integrity in our financial transactions is of utmost importance to us. In compliance with our company policies and to rectify the error, we will be refunding the full overpayment amount back to you. The refund will be made through the original method of payment, [method of payment]. Please allow [number of days/weeks] for the refund to be processed and reflected in your account statement. As always, we appreciate your prompt attention to this matter. Should you have any questions or concerns regarding the refund process, please do not hesitate to contact our customer support team at [customer support number] or via email at [customer support email]. Once again, we apologize for any inconvenience this may have caused, and thank you for your understanding in this matter. We value your continued support and look forward to serving you in the future. Sincerely, [Your Name] [Your Title] [Company Name] Keywords: Nebraska, sample letter, return of overpayment, client, refund, payment history, excess amount, mistake, transparency, integrity, customer support, inconvenience, relationship, financial transactions, company policies, original method of payment, attention, questions, concerns.
Dear [Client], I hope this letter finds you well. I am writing to inform you that we have recently discovered an overpayment in your account with our company. After conducting a thorough review of your payment history, it has come to our attention that an excess amount of [amount] was mistakenly processed and credited to your account. We sincerely apologize for any inconvenience this may have caused, and we want to assure you that it was never our intention to hold any of your funds unnecessarily. We greatly value our relationship with each and every client, and maintaining transparency and integrity in our financial transactions is of utmost importance to us. In compliance with our company policies and to rectify the error, we will be refunding the full overpayment amount back to you. The refund will be made through the original method of payment, [method of payment]. Please allow [number of days/weeks] for the refund to be processed and reflected in your account statement. As always, we appreciate your prompt attention to this matter. Should you have any questions or concerns regarding the refund process, please do not hesitate to contact our customer support team at [customer support number] or via email at [customer support email]. Once again, we apologize for any inconvenience this may have caused, and thank you for your understanding in this matter. We value your continued support and look forward to serving you in the future. Sincerely, [Your Name] [Your Title] [Company Name] Keywords: Nebraska, sample letter, return of overpayment, client, refund, payment history, excess amount, mistake, transparency, integrity, customer support, inconvenience, relationship, financial transactions, company policies, original method of payment, attention, questions, concerns.