Subject: Apology for Delay in Processing Your Refund — Nebraska Taxpayer Dear [Customer's Name], We deeply regret the delay in processing your refund request and apologize for any inconvenience this may have caused. Please accept our sincerest apologies for the inconvenience caused by this delay in Nebraska's refund process. We understand the importance of receiving your refund in a timely manner, and we assure you that we are actively working to rectify the situation. Our team is currently experiencing an unusually high volume of refund requests due to technical issues, resulting in delays beyond our control. We want to reassure you that your refund is of utmost importance to us, and we are committed to resolving this matter promptly. We are actively working with our dedicated team to expedite the processing and ensure that your refund is released as soon as possible. While we anticipate that refunds will be processed within [time frame], we understand that this unexpected delay has caused frustration. We sincerely apologize for this inconvenience and understand your frustration. Our team is doing everything possible to expedite the processing and minimize any further delay. We truly value your patience and understanding during this time. Rest assured that we are taking every measure to improve our systems and processes to prevent similar delays in the future. If you have any further concerns or questions regarding your refund, please do not hesitate to contact our customer support team at [customer support phone number]. Our representatives are available [hours of operation] to provide you with any assistance you may require. Once again, we deeply apologize for the delay in processing your refund. We appreciate your understanding and patience in this matter. Thank you for your continued support and cooperation. Sincerely, [Your Name] [Your Position] [Your Organization]
Nebraska Sample Letter for Apology for Delay of Refund
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