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The Federal Communications Commission regulates interstate and international communications by radio, television, wire, satellite and cable in all 50 states, the District of Columbia and U.S. territories.
How do I file an informal complaint? TV. Phone. Internet. Radio. Access for People with Disabilities. Emergency Communications.
I am complaining because ____ (the reason you are dissatisfied). To resolve this problem I would like you to ____ (what you want the business to do). When I first learned of this problem, I contacted ____ (name of the person, date of the call) at your company, and was told that nothing could be done about my problem.
Technical Rule Violations Antenna Structure Registration, Lighting and Marking Requirements. Unlicensed Operations. Wireless 911 and E911 Violations. Emergency Alert System (EAS) Violations. Cable Signal Leakage Enforcement. Interference Complaints.
Tips for writing a successful complaint letter Structure. ... Address the letter to a real person. ... Be honest and straightforward. ... Maintain a firm but respectful tone, and avoid aggressive, accusing language. ... Include your contact information. ... Tell them what you want. ... Do not threaten action. ... Keep copies and records.
Complaints can be filed through the FCC's Consumer Complaint Center, which educates consumers about communications issues and guides them through the complaint process. Other options for filing a complaint with the FCC include: Phone: 1-888-CALL-FCC (1-888-225-5322); ASL: 1-844-432-2275.
Information To Include in Your Letter Give the basics. Tell your story. Tell the company how you want to resolve the problem. Be reasonable. File your complaint. Your Address. Your City, State, Zip Code. [Your email address, if sending by email] Date.
These complaints help inform FCC enforcement and policy work and may be shared with other Bureaus and Offices internally. In some instances, we will provide you with a referral to another federal, state or local agency that can better address your complaint.