Dear [Customer Name], We hope this letter finds you well. We recently received your order and wanted to reach out to you regarding a possible duplication in your order. It has come to our attention that there might have been an error in our system resulting in the creation of a duplicate order. Nebraska Co. strives to ensure the utmost accuracy and excellent customer service. We understand the inconvenience caused by this mistake and sincerely apologize for any confusion or frustration it may have caused. Our team is dedicated to rectifying this issue promptly and effectively. To resolve this matter, we kindly request you to review your order history and confirm if there has indeed been a duplication. If you find that the order has indeed been duplicated, we request your assistance in returning the duplicate shipment to our nearest Nebraska Co. store within [specified time frame]. Alternatively, you may contact our customer service department at [phone/email], and they will guide you through the return process. Our goal is to minimize any inconvenience for you and make this process as seamless as possible. Upon confirming the duplication and initiating the return, we will immediately process a refund for the duplicate order, including any shipping fees associated with the return. At Nebraska Co., customer satisfaction is our top priority, and we deeply value your business. We want to assure you that we have taken the necessary steps to prevent this from happening in the future and have implemented additional measures to enhance our order processing system. Once again, we apologize for any inconvenience caused, and we appreciate your understanding and cooperation in resolving this matter efficiently. Should you have any further questions or concerns, please feel free to contact our customer service department, available [insert contact hours]. Thank you for choosing Nebraska Co. We appreciate your continued support and look forward to serving you once more in the future. Warm regards, [Your Name] Customer Service Representative Nebraska Co.
Dear [Customer Name], We hope this letter finds you well. We recently received your order and wanted to reach out to you regarding a possible duplication in your order. It has come to our attention that there might have been an error in our system resulting in the creation of a duplicate order. Nebraska Co. strives to ensure the utmost accuracy and excellent customer service. We understand the inconvenience caused by this mistake and sincerely apologize for any confusion or frustration it may have caused. Our team is dedicated to rectifying this issue promptly and effectively. To resolve this matter, we kindly request you to review your order history and confirm if there has indeed been a duplication. If you find that the order has indeed been duplicated, we request your assistance in returning the duplicate shipment to our nearest Nebraska Co. store within [specified time frame]. Alternatively, you may contact our customer service department at [phone/email], and they will guide you through the return process. Our goal is to minimize any inconvenience for you and make this process as seamless as possible. Upon confirming the duplication and initiating the return, we will immediately process a refund for the duplicate order, including any shipping fees associated with the return. At Nebraska Co., customer satisfaction is our top priority, and we deeply value your business. We want to assure you that we have taken the necessary steps to prevent this from happening in the future and have implemented additional measures to enhance our order processing system. Once again, we apologize for any inconvenience caused, and we appreciate your understanding and cooperation in resolving this matter efficiently. Should you have any further questions or concerns, please feel free to contact our customer service department, available [insert contact hours]. Thank you for choosing Nebraska Co. We appreciate your continued support and look forward to serving you once more in the future. Warm regards, [Your Name] Customer Service Representative Nebraska Co.
