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What should I do if there are unauthorized charges on my credit card account? Contact your bank right away. To limit your liability, it is important to notify the bank promptly upon discovering any unauthorized charge(s). You may notify the bank in person, by telephone, or in writing.
Receiving a dispute denial The issuer may deny the entire disputed amount or a part of it; either way, it should inform you in writing about the denial and how much you owe. You will also be notified about when you need to make your payment, including any interest that accumulated on the amount while it was in dispute.
Your letter should identify each item you dispute, state the facts, explain why you dispute the information, and ask that the business that supplied the information take action to have it removed or corrected. You may want to enclose a copy of your report with the item(s) in question circled.
Steps to Disputing a Credit Card Charge Review the Charge. ... Contact the Merchant. ... Contact the Credit Card Company. ... Gather Evidence and Send Dispute Paperwork. ... Continue Making Minimum Payments. ... Wait for a Resolution (And Appeal if Necessary)
Filing a false credit card dispute should never be done; it is credit card fraud and can have consequences like fines, court fees, jail time, blacklisting, and hurt your credit scores.
Gather your evidence When disputing a credit card charge, you'll want to have your receipts, photos and any communication you've made with the merchant to resolve the issue at hand.
What happens if you falsely dispute a credit card charge? Purposely making a false dispute is punishable by law and could lead to fines or imprisonment. You could face legal action by a credit card issuer or the merchant.
In addition to losing the funds from a sale, a business may have to pay its payment processor a chargeback fee to cover administrative costs of resolving the dispute. These fees range from about $15 to $50 per transaction, but they may reach up to $100 or more, depending on the payment processor.