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Nebraska Sample Letter for Response to Request for Service on Expired Warranty

State:
Multi-State
Control #:
US-0464LR
Format:
Word; 
Rich Text
Instant download

Description

Sample Letter for Response to Request for Service on Expired Warranty Dear [Customer Name], Thank you for reaching out to us regarding your expired warranty on [product name]. We appreciate your continued trust in our services and would like to provide you with a detailed response to address your request for service. After reviewing your warranty documentation, we regret to inform you that your warranty expired on [expiration date]. As a result, we are unable to offer service covered under the expired warranty. However, we understand that you are in need of assistance, and we are dedicated to providing the best possible customer experience. While your warranty has lapsed, we do have various options available to assist you. Firstly, we suggest considering our extended warranty plans, which offer enhanced coverage beyond the standard warranty period. These plans provide added protection and peace of mind, safeguarding you against unexpected repair costs. Alternatively, we offer a range of paid service options tailored to address your specific needs. Our highly skilled technicians can diagnose the issue with your [product name] and provide you with an estimate for the necessary repairs. Our professional team strives to deliver timely repair services while ensuring the highest quality standards. Additionally, we highly recommend reading our product user manual or visiting our website for troubleshooting resources. Often, minor issues can be resolved by following the troubleshooting steps outlined in the manual or accessing our online support resources. We understand that you may have further questions or concerns, and our dedicated customer support team is ready to assist you. Please feel free to contact our customer service hotline at [phone number] or email us at [email address]. We are committed to providing prompt and helpful support to ensure your satisfaction. Once again, we sincerely apologize for any inconvenience caused by the expiration of your warranty. We value your patronage and look forward to assisting you with any service needs or queries you may have. Thank you for choosing our company. Best regards, [Your Name] [Your Title] [Company Name]

Dear [Customer Name], Thank you for reaching out to us regarding your expired warranty on [product name]. We appreciate your continued trust in our services and would like to provide you with a detailed response to address your request for service. After reviewing your warranty documentation, we regret to inform you that your warranty expired on [expiration date]. As a result, we are unable to offer service covered under the expired warranty. However, we understand that you are in need of assistance, and we are dedicated to providing the best possible customer experience. While your warranty has lapsed, we do have various options available to assist you. Firstly, we suggest considering our extended warranty plans, which offer enhanced coverage beyond the standard warranty period. These plans provide added protection and peace of mind, safeguarding you against unexpected repair costs. Alternatively, we offer a range of paid service options tailored to address your specific needs. Our highly skilled technicians can diagnose the issue with your [product name] and provide you with an estimate for the necessary repairs. Our professional team strives to deliver timely repair services while ensuring the highest quality standards. Additionally, we highly recommend reading our product user manual or visiting our website for troubleshooting resources. Often, minor issues can be resolved by following the troubleshooting steps outlined in the manual or accessing our online support resources. We understand that you may have further questions or concerns, and our dedicated customer support team is ready to assist you. Please feel free to contact our customer service hotline at [phone number] or email us at [email address]. We are committed to providing prompt and helpful support to ensure your satisfaction. Once again, we sincerely apologize for any inconvenience caused by the expiration of your warranty. We value your patronage and look forward to assisting you with any service needs or queries you may have. Thank you for choosing our company. Best regards, [Your Name] [Your Title] [Company Name]

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Nebraska Sample Letter for Response to Request for Service on Expired Warranty