Sample Letter for Request for Warranty Repair
Subject: Request for Warranty Repair: New Hampshire — [Product Name] [Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Company Name] [Customer Service Department] [Address] [City, State, ZIP Code] Dear [Company Name], I am writing this letter to request warranty repair service for my [Product Name], which I purchased on [Purchase Date] from [Retailer Name] in [City, State]. According to the terms and conditions of the warranty provided, I am entitled to receive repair or replacement services for any defects that arise within the specified warranty period. As a resident of the beautiful state of New Hampshire, I value the importance of reliable and trustworthy products. However, it appears that my [Product Name] has experienced [describe the specific issue or defect you have encountered]. I have followed all the recommended troubleshooting steps mentioned in the user manual, but the problem still persists. Therefore, I believe it is essential to exercise my rights under the warranty and seek professional repair services. Enclosed with this letter, please find the following supporting documents: 1. Copy of the original purchase receipt: [Attach a legible photocopy] 2. Warranty card or certificate: [Attach a legible photocopy] 3. Photographs or videos showcasing the issue: [Attach if applicable] I believe that the defect or malfunction is clearly covered by the warranty terms, and I kindly request an immediate repair or replacement for my [Product Name]. I highly value your company's commitment to customer satisfaction and hope that you will honor and expedite this warranty claim. As per New Hampshire's consumer protection laws, it is expected that the product manufacturer or distributor performs the necessary repairs promptly. Therefore, I request a written acknowledgment of this letter's receipt within [mention a reasonable timeframe, e.g., 7 business days], followed by a notification about the proposed repair process and the expected timeline for resolution. In case any additional charges, fees, or shipping costs apply, kindly inform me in advance so that I can evaluate and provide my consent accordingly. If needed, I authorize the repair service provider to contact me directly to discuss further details or arrange a convenient time and place for inspection or repair. Please consider this letter as an attempt to resolve the matter amicably before further escalation. However, if my warranty rights are not honored or the issue remains unresolved within a reasonable timeframe, I may be forced to explore other legal remedies available to me under New Hampshire's consumer protection laws. Thank you for your prompt attention to this matter. I have been a loyal customer of your products and have always admired their quality and performance. I trust that you will take immediate action to rectify the defect and restore my confidence in your brand. Furthermore, I look forward to a swift and satisfactory resolution to this warranty claim. If you need any further information or have any questions, please feel free to contact me at the provided email address or phone number. Yours faithfully, [Your Name]
Subject: Request for Warranty Repair: New Hampshire — [Product Name] [Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Company Name] [Customer Service Department] [Address] [City, State, ZIP Code] Dear [Company Name], I am writing this letter to request warranty repair service for my [Product Name], which I purchased on [Purchase Date] from [Retailer Name] in [City, State]. According to the terms and conditions of the warranty provided, I am entitled to receive repair or replacement services for any defects that arise within the specified warranty period. As a resident of the beautiful state of New Hampshire, I value the importance of reliable and trustworthy products. However, it appears that my [Product Name] has experienced [describe the specific issue or defect you have encountered]. I have followed all the recommended troubleshooting steps mentioned in the user manual, but the problem still persists. Therefore, I believe it is essential to exercise my rights under the warranty and seek professional repair services. Enclosed with this letter, please find the following supporting documents: 1. Copy of the original purchase receipt: [Attach a legible photocopy] 2. Warranty card or certificate: [Attach a legible photocopy] 3. Photographs or videos showcasing the issue: [Attach if applicable] I believe that the defect or malfunction is clearly covered by the warranty terms, and I kindly request an immediate repair or replacement for my [Product Name]. I highly value your company's commitment to customer satisfaction and hope that you will honor and expedite this warranty claim. As per New Hampshire's consumer protection laws, it is expected that the product manufacturer or distributor performs the necessary repairs promptly. Therefore, I request a written acknowledgment of this letter's receipt within [mention a reasonable timeframe, e.g., 7 business days], followed by a notification about the proposed repair process and the expected timeline for resolution. In case any additional charges, fees, or shipping costs apply, kindly inform me in advance so that I can evaluate and provide my consent accordingly. If needed, I authorize the repair service provider to contact me directly to discuss further details or arrange a convenient time and place for inspection or repair. Please consider this letter as an attempt to resolve the matter amicably before further escalation. However, if my warranty rights are not honored or the issue remains unresolved within a reasonable timeframe, I may be forced to explore other legal remedies available to me under New Hampshire's consumer protection laws. Thank you for your prompt attention to this matter. I have been a loyal customer of your products and have always admired their quality and performance. I trust that you will take immediate action to rectify the defect and restore my confidence in your brand. Furthermore, I look forward to a swift and satisfactory resolution to this warranty claim. If you need any further information or have any questions, please feel free to contact me at the provided email address or phone number. Yours faithfully, [Your Name]