Subject: Concerned Customer's Letter Regarding Slip and Fall Accident at Your Store Dear [Store Manager's Name], I hope this letter finds you well. I am writing to bring to your attention a serious incident that occurred at your store location in New Hampshire on [date]. On that day, I unfortunately experienced a slip and fall accident, resulting in significant injuries that have caused me both physical pain and financial burden. To provide you with a detailed account of the incident, I arrived at your store at approximately [time] to complete my shopping. As I entered the store, I noticed a slippery substance on the floor near the entrance, which appeared to be water dripping from a leaking cooler. Despite taking utmost caution, I unintentionally lost my footing due to the hazardous condition of the floor, leading to a severe fall. The consequences of this fall were far-reaching. I sustained a fractured wrist and ankle, requiring immediate medical attention and subsequent weeks of rehabilitation and therapy. The medical bills, loss of wages during my recovery period, and the emotional distress caused by this incident have placed an undue burden upon me and my family. Upon researching the matter and consulting legal professionals, it has become evident that businesses, including yours, have a legal responsibility to maintain a safe environment for their customers. Negligence in promptly addressing such hazards can result in accidents like the one I experienced and leaves the store liable for injuries and damages caused. Therefore, I kindly request that you take the following actions to address this matter: 1. Conduct a thorough investigation into the incident, including collecting any surveillance footage and witness statements available, to confirm the circumstances leading to my slip and fall accident. 2. Offer financial compensation for the medical expenses, lost wages, and pain and suffering associated with the incident. I have attached copies of the medical bills and wage loss documentation, and I trust that you will review these carefully. 3. Implement changes within your store to prevent similar accidents from occurring in the future. This can include regular inspection and maintenance of the premises, training the staff to promptly identify and address any potential hazards, and ensuring that warning signs or mats are placed near wet areas. I believe that the resolution of this matter can be achieved through open communication and a fair settlement. However, should my concerns go unaddressed, I may have no choice but to involve legal authorities and pursue legal action to protect my rights. It is my sincere hope that we can reach a fair and amicable resolution without resorting to such measures. Thank you for your prompt attention to this matter. I anticipate a favorable response within [reasonable time frame, e.g., ten business days] in order to avoid further escalation. Please feel free to reach out to me at [your contact information] to discuss this situation further, or to arrange a meeting if needed. I look forward to your cooperation and a swift resolution. Yours sincerely, [Your Name]
New Hampshire Sample Letter for Letter from Customer to Store Concerning Slip and Fall Accident
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How to fill out New Hampshire Sample Letter For Letter From Customer To Store Concerning Slip And Fall Accident?
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FAQ
When entering a commercial space like a supermarket, shoppers have a right to safety. A shop's owner has a legal responsibility, or 'duty of care', to take reasonable precautions to protect shoppers from foreseeable injuries.
How to Write an Incident Reportyour name and contact details;name and address of specific location of the incident;time and date of the incident;the names and contact details of those involved;the types of injuries and their severity;the names and contact details of witnesses;More items...
Report the Accident to a Store Manager Find out who the store manager is and let him or her know that you fell and were injured. Ask the manager to file a formal report. While some stores have slip-and-fall policies and forms to complete, many do not. If they do, request a copy of the report after you fill it out.
"Slip and fall" is a term used for a personal injury case in which a person slips or trips and is injured on someone else's property. These cases usually fall under the broader category of cases known as "premises liability" claims.
Provide the basic facts. If not, start the report with a sentence clearly stating the following basic information: The time, date and location of the incident (be specific; write the exact street address, etc.). Your name and ID number. Names of other members of your organization who were present.
How to Write a Slip and Fall Accident ReportDate, time, and location of the incident.Names of everyone involved, including witnesses.Events that led up to the incident.Environmental conditions.Circumstances.Specific injuries.Damage to equipment or area.
In the report, you should get the following down on the report regarding the fall:the date of the incident;the time of the incident;the exact location of the incident;the mechanics of the fall (i.e. which body part slip or trip, and which body part hit the ground first, second, etc.);and injuries.
Your demand letter should include:Statement of Facts: Describe in detail exactly how you fell on the wet floor.Liability: Explain why the insured is responsible for your damages.Injuries: Describe your injuries and their impact on your life.Damages: A cost list of your damages.
Incident Report: What Should You Do When a Customer is InjuredCheck to see if you should call emergency personnel.Fill out an incident report.Apologize, but don't admit fault.Call your liability insurance company and your attorney right away.Don't say anything to the media, the police, or the customer's attorney2026More items...?
How to Write a Letter Concerning an Accident at WorkSubmit Promptly. Any letter that you write needs to be composed and submitted as soon as possible after the accident occurs.Detail the Incident.Name Witnesses.Describe Any Injuries.Remedies Being Considered.
