Sample Letter for Letter from Customer to Store Concerning Slip and Fall Accident
Subject: Concerned Customer's Letter Regarding Slip and Fall Accident at Your Store Dear [Store Manager's Name], I hope this letter finds you well. I am writing to bring to your attention a serious incident that occurred at your store location in New Hampshire on [date]. On that day, I unfortunately experienced a slip and fall accident, resulting in significant injuries that have caused me both physical pain and financial burden. To provide you with a detailed account of the incident, I arrived at your store at approximately [time] to complete my shopping. As I entered the store, I noticed a slippery substance on the floor near the entrance, which appeared to be water dripping from a leaking cooler. Despite taking utmost caution, I unintentionally lost my footing due to the hazardous condition of the floor, leading to a severe fall. The consequences of this fall were far-reaching. I sustained a fractured wrist and ankle, requiring immediate medical attention and subsequent weeks of rehabilitation and therapy. The medical bills, loss of wages during my recovery period, and the emotional distress caused by this incident have placed an undue burden upon me and my family. Upon researching the matter and consulting legal professionals, it has become evident that businesses, including yours, have a legal responsibility to maintain a safe environment for their customers. Negligence in promptly addressing such hazards can result in accidents like the one I experienced and leaves the store liable for injuries and damages caused. Therefore, I kindly request that you take the following actions to address this matter: 1. Conduct a thorough investigation into the incident, including collecting any surveillance footage and witness statements available, to confirm the circumstances leading to my slip and fall accident. 2. Offer financial compensation for the medical expenses, lost wages, and pain and suffering associated with the incident. I have attached copies of the medical bills and wage loss documentation, and I trust that you will review these carefully. 3. Implement changes within your store to prevent similar accidents from occurring in the future. This can include regular inspection and maintenance of the premises, training the staff to promptly identify and address any potential hazards, and ensuring that warning signs or mats are placed near wet areas. I believe that the resolution of this matter can be achieved through open communication and a fair settlement. However, should my concerns go unaddressed, I may have no choice but to involve legal authorities and pursue legal action to protect my rights. It is my sincere hope that we can reach a fair and amicable resolution without resorting to such measures. Thank you for your prompt attention to this matter. I anticipate a favorable response within [reasonable time frame, e.g., ten business days] in order to avoid further escalation. Please feel free to reach out to me at [your contact information] to discuss this situation further, or to arrange a meeting if needed. I look forward to your cooperation and a swift resolution. Yours sincerely, [Your Name]
Subject: Concerned Customer's Letter Regarding Slip and Fall Accident at Your Store Dear [Store Manager's Name], I hope this letter finds you well. I am writing to bring to your attention a serious incident that occurred at your store location in New Hampshire on [date]. On that day, I unfortunately experienced a slip and fall accident, resulting in significant injuries that have caused me both physical pain and financial burden. To provide you with a detailed account of the incident, I arrived at your store at approximately [time] to complete my shopping. As I entered the store, I noticed a slippery substance on the floor near the entrance, which appeared to be water dripping from a leaking cooler. Despite taking utmost caution, I unintentionally lost my footing due to the hazardous condition of the floor, leading to a severe fall. The consequences of this fall were far-reaching. I sustained a fractured wrist and ankle, requiring immediate medical attention and subsequent weeks of rehabilitation and therapy. The medical bills, loss of wages during my recovery period, and the emotional distress caused by this incident have placed an undue burden upon me and my family. Upon researching the matter and consulting legal professionals, it has become evident that businesses, including yours, have a legal responsibility to maintain a safe environment for their customers. Negligence in promptly addressing such hazards can result in accidents like the one I experienced and leaves the store liable for injuries and damages caused. Therefore, I kindly request that you take the following actions to address this matter: 1. Conduct a thorough investigation into the incident, including collecting any surveillance footage and witness statements available, to confirm the circumstances leading to my slip and fall accident. 2. Offer financial compensation for the medical expenses, lost wages, and pain and suffering associated with the incident. I have attached copies of the medical bills and wage loss documentation, and I trust that you will review these carefully. 3. Implement changes within your store to prevent similar accidents from occurring in the future. This can include regular inspection and maintenance of the premises, training the staff to promptly identify and address any potential hazards, and ensuring that warning signs or mats are placed near wet areas. I believe that the resolution of this matter can be achieved through open communication and a fair settlement. However, should my concerns go unaddressed, I may have no choice but to involve legal authorities and pursue legal action to protect my rights. It is my sincere hope that we can reach a fair and amicable resolution without resorting to such measures. Thank you for your prompt attention to this matter. I anticipate a favorable response within [reasonable time frame, e.g., ten business days] in order to avoid further escalation. Please feel free to reach out to me at [your contact information] to discuss this situation further, or to arrange a meeting if needed. I look forward to your cooperation and a swift resolution. Yours sincerely, [Your Name]