[Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Company Name] [Company Address] [City, State, ZIP Code] Subject: Complaint about Unsatisfactory Moving Service Dear [Company Name], I am writing this letter to express my deep disappointment regarding the moving services provided by your company during my recent move from [Current Location] to [New Location] in New Hampshire. As a dissatisfied customer, I feel it is important to bring to your attention the numerous problems and deficiencies I experienced during this moving process. First and foremost, I would like to highlight the lack of professionalism exhibited by your movers. When I initially booked your services, I expected punctuality and efficiency, which were not met. On the scheduled moving day, your team arrived two hours late without any prior communication or explanation. This delayed the entire moving process and inconvenienced me significantly. Moreover, I was appalled by the carelessness displayed by your movers concerning my personal belongings. Several of my valuable items were carelessly handled, resulting in damages beyond repair. My antique dresser has a broken leg, my flat-screen television has a cracked screen, and various pieces of furniture now bear unsightly scratches. I had entrusted your company to ensure a smooth and safe transition, but the lack of adequate precautionary measures and proper packaging materials rendered the move disastrous. In addition to the physical damages, I must address the issue of missing items. Upon unpacking, I discovered that several boxes were missing, including one containing irreplaceable sentimental items. I firmly believe that such carelessness and negligence are unacceptable, and I hold your company responsible for these losses. Furthermore, throughout the entire moving process, I encountered numerous unprofessional behaviors demonstrated by your staff. Your team was consistently rude, dismissive, and exhibited a lack of respect towards my requests and concerns. Their attitude only escalated the stress of an already challenging move and created a hostile environment. Considering the aforementioned factors, I expect immediate rectification and appropriate compensation for the damages incurred. I kindly request that your company: 1. Reimburse all repair and replacement costs of damaged items, including the antique dresser, flat-screen television, and furniture. 2. Conduct a thorough investigation to locate and return the missing boxes promptly. 3. Take appropriate disciplinary actions against the responsible movers and ensure that such behavior is not repeated in future assignments. 4. Provide a formal apology for the inconveniences, stress, and unprofessional ism I endured throughout the moving process. I anticipate a prompt and satisfactory solution to these issues within [reasonable timeframe, e.g., 14 days] from the date of this letter. Failure to take appropriate action will leave me no choice but to escalate the matter by contacting consumer protection agencies, leaving negative reviews online, and pursuing legal action to recover my losses. Enclosed, please find copies of the relevant documentation, including photographs of the damaged items, receipts for repairs, and a detailed inventory list showing the missing boxes. I hope this evidence will assist in investigating and resolving the situation promptly. I strongly believe in the significance of customer satisfaction, and I trust that your company will take the necessary steps to address my grievances and prevent similar incidents from occurring in the future. Furthermore, I look forward to your prompt response and resolution. Yours sincerely, [Your Name]