Dear [Client's Name], We hope this letter finds you well. We are writing to address an overpayment made on your recent invoice with [Company Name]. It has come to our attention that there was an error in the amount received, resulting in an overpayment. We apologize for any inconvenience this may have caused and assure you that we are committed to resolving this matter promptly. After carefully reviewing your account, we have determined that you are entitled to a refund of [Amount of Overpayment] for the invoice number [Invoice Number]. We deeply appreciate your trust and cooperation throughout this process. Our aim is to maintain transparency and ensure accuracy in all our financial transactions. Therefore, we kindly request you to provide us with your preferred method of payment for the refund. Below are the available options for you to choose from: 1. Direct Deposit: This method allows us to transfer the refund amount electronically to your designated bank account. To proceed with this option, please provide us with the necessary banking information, including the bank name, account number, routing number, and account holder's name. 2. Check: If you prefer to receive a physical check, please confirm your mailing address, including any specific instructions for delivery, such as attention to a particular individual or department. Please note that we will process your refund within [Number of Days] business days upon receiving your response with the selected payment method. We understand the importance of resolving this matter promptly, and we appreciate your cooperation in providing the necessary information as soon as possible. In the event that you have any questions or require further clarification, please do not hesitate to contact our Customer Service team at [Contact Details]. We are here to assist you and ensure a seamless resolution. Once again, we apologize for any inconvenience caused by this overpayment, and we highly value your understanding and cooperation. We remain committed to providing exceptional services to our esteemed clients like yourself. Thank you for your prompt attention to this matter. Best regards, [Your Name] [Your Title/Position] [Company Name]
Dear [Client's Name], We hope this letter finds you well. We are writing to address an overpayment made on your recent invoice with [Company Name]. It has come to our attention that there was an error in the amount received, resulting in an overpayment. We apologize for any inconvenience this may have caused and assure you that we are committed to resolving this matter promptly. After carefully reviewing your account, we have determined that you are entitled to a refund of [Amount of Overpayment] for the invoice number [Invoice Number]. We deeply appreciate your trust and cooperation throughout this process. Our aim is to maintain transparency and ensure accuracy in all our financial transactions. Therefore, we kindly request you to provide us with your preferred method of payment for the refund. Below are the available options for you to choose from: 1. Direct Deposit: This method allows us to transfer the refund amount electronically to your designated bank account. To proceed with this option, please provide us with the necessary banking information, including the bank name, account number, routing number, and account holder's name. 2. Check: If you prefer to receive a physical check, please confirm your mailing address, including any specific instructions for delivery, such as attention to a particular individual or department. Please note that we will process your refund within [Number of Days] business days upon receiving your response with the selected payment method. We understand the importance of resolving this matter promptly, and we appreciate your cooperation in providing the necessary information as soon as possible. In the event that you have any questions or require further clarification, please do not hesitate to contact our Customer Service team at [Contact Details]. We are here to assist you and ensure a seamless resolution. Once again, we apologize for any inconvenience caused by this overpayment, and we highly value your understanding and cooperation. We remain committed to providing exceptional services to our esteemed clients like yourself. Thank you for your prompt attention to this matter. Best regards, [Your Name] [Your Title/Position] [Company Name]
