This form is a sample letter in Word format covering the subject matter of the title of the form.
Subject: Urgent Request for Information — Excessive Bill Amount Increase Dear [Service Provider], I hope this letter finds you well. I am writing regarding a significant increase in my recent billing statement that has left me confused and concerned. As a loyal customer of [Service Provider] residing in New Jersey, I am seeking clarification and detailed information related to this sudden spike in my bill. Over the years, I have been content with the reliable services provided by your company. However, upon receiving my recent invoice dated [Date], I noticed an unforeseen discrepancy in the total amount due, which has escalated considerably compared to my previous bills. To address my concerns, I kindly request that you provide me with the following information regarding the increase in my bill amount: 1. Detailed Breakdown: Please provide a comprehensive breakdown of the account charges, specifying the charges for each individual service and any additional fees that may have been applied. 2. Billing Increments: Clarify the billing increments used to calculate the charges, including any changes made recently. This will help me understand if any adjustments were made that contribute to the sudden increase. 3. Usage Comparison: Please provide a detailed comparison of my current billing cycle's consumption with the previous billing period(s). This will assist me in identifying any unusual spikes in usage that may have contributed to the higher bill. 4. Tariff or Rate Changes: If there have been any recent changes in tariffs, rates, or terms of service, kindly notify me of the effective dates and provide a detailed explanation of how they impact my billing. 5. Meter Reading Verification: Although I understand that meter readings can occasionally be subject to errors, I request that you verify the accuracy of the meter reading associated with my current invoice. 6. Notifications: If there were any notifications or communications sent to customers regarding the price hike, revised terms, or charges, please provide copies for my reference. This will help me determine if I may have missed any crucial updates. 7. Resolution Action: Lastly, please state the necessary actions your company plans to take to resolve this issue promptly. I expect a fair and reasonable explanation accompanied by a satisfactory solution to rectify the situation. I kindly request that you address my concerns within [specify a reasonable timeframe, e.g., 14 days] of receiving this letter. Failure to provide adequate clarification within the stated timeframe may leave me with no option but to escalate the matter further. Please be aware that as a valued customer, I remain committed to resolving this issue amicably and continuing our business relationship. I trust that you will understand the importance of my inquiries and provide the necessary transparency to address my concerns. Thank you for your prompt attention and cooperation. I look forward to your timely response. Yours sincerely, [Your Name] [Your Address] [City, State, Zip Code] [Email Address] [Phone Number]
Subject: Urgent Request for Information — Excessive Bill Amount Increase Dear [Service Provider], I hope this letter finds you well. I am writing regarding a significant increase in my recent billing statement that has left me confused and concerned. As a loyal customer of [Service Provider] residing in New Jersey, I am seeking clarification and detailed information related to this sudden spike in my bill. Over the years, I have been content with the reliable services provided by your company. However, upon receiving my recent invoice dated [Date], I noticed an unforeseen discrepancy in the total amount due, which has escalated considerably compared to my previous bills. To address my concerns, I kindly request that you provide me with the following information regarding the increase in my bill amount: 1. Detailed Breakdown: Please provide a comprehensive breakdown of the account charges, specifying the charges for each individual service and any additional fees that may have been applied. 2. Billing Increments: Clarify the billing increments used to calculate the charges, including any changes made recently. This will help me understand if any adjustments were made that contribute to the sudden increase. 3. Usage Comparison: Please provide a detailed comparison of my current billing cycle's consumption with the previous billing period(s). This will assist me in identifying any unusual spikes in usage that may have contributed to the higher bill. 4. Tariff or Rate Changes: If there have been any recent changes in tariffs, rates, or terms of service, kindly notify me of the effective dates and provide a detailed explanation of how they impact my billing. 5. Meter Reading Verification: Although I understand that meter readings can occasionally be subject to errors, I request that you verify the accuracy of the meter reading associated with my current invoice. 6. Notifications: If there were any notifications or communications sent to customers regarding the price hike, revised terms, or charges, please provide copies for my reference. This will help me determine if I may have missed any crucial updates. 7. Resolution Action: Lastly, please state the necessary actions your company plans to take to resolve this issue promptly. I expect a fair and reasonable explanation accompanied by a satisfactory solution to rectify the situation. I kindly request that you address my concerns within [specify a reasonable timeframe, e.g., 14 days] of receiving this letter. Failure to provide adequate clarification within the stated timeframe may leave me with no option but to escalate the matter further. Please be aware that as a valued customer, I remain committed to resolving this issue amicably and continuing our business relationship. I trust that you will understand the importance of my inquiries and provide the necessary transparency to address my concerns. Thank you for your prompt attention and cooperation. I look forward to your timely response. Yours sincerely, [Your Name] [Your Address] [City, State, Zip Code] [Email Address] [Phone Number]