New Jersey Sample Letter for Defective Goods

• Category: Letters - Nonlegal - Customers
• State: Multi-State
• Control #: US-0191LR
• Format: Word; Rich Text

Description

This form is a sample letter in Word format covering the subject matter of the title of the form. Subject: New Jersey Sample Letter for Defective Goods — Seeking Redress and Replacement [Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Vendor's Name] [Vendor's Address] [City, State, ZIP] Re: Defective Goods and Request for Replacement Dear [Vendor's Name], I am writing to express my utmost disappointment with the recent purchase of [product name] from your esteemed company. As a resident of New Jersey, I believe it is important to ensure consumer protection and seek a resolution for the defective merchandise I received. On [date of purchase], I purchased a brand new [product name] from your [physical store/online platform]. Unfortunately, upon inspection upon arrival, I immediately noticed several defects that significantly impact the product's functionality and overall quality. [Describe the defects in detail, providing evidence where applicable]. As a diligent consumer, I expected the [product name] to meet the standards advertised in your promotional materials and conform to the specifications outlined during the purchase. However, the received product fails to meet these expectations, leaving me in a distressing situation where I am unable to use it as intended. I would like to remind you that as per the New Jersey Consumer Fraud Act, consumers have the right to receive goods that are free from defects. Consequently, I am entitled to a remedy, which in this case, I am requesting a full replacement of the defective [product name] with a non-defective unit that meets the advertised standards. To facilitate a smooth resolution, I kindly request you to act promptly and address the following points: 1. Acknowledge the receipt of this letter and your intent to resolve the matter within a reasonable timeframe. 2. Provide a specific date by which I can expect to receive the replacement product. 3. Outline any procedures or requirements for the return of the defective item. 4. Explain any warranty or guarantee coverage applicable to the [product name] and how it is being honored in this case. Please understand that I am willing to exhaust all available options to ensure my rights as a consumer are protected. Should I not receive a satisfactory response within [reasonable timeframe] from the date of this letter, I will have no choice but to explore further legal action to assert my rights and recover any financial damages incurred. I strongly believe that your company values its customers and holds itself to the highest ethical standards. I trust that you will take immediate action to rectify this situation and restore my confidence in your brand. Furthermore, I look forward to hearing from you promptly. You may reach me via the contact details provided above. Thank you for your attention to this matter. Sincerely, [Your Name]

Subject: New Jersey Sample Letter for Defective Goods — Seeking Redress and Replacement [Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Vendor's Name] [Vendor's Address] [City, State, ZIP] Re: Defective Goods and Request for Replacement Dear [Vendor's Name], I am writing to express my utmost disappointment with the recent purchase of [product name] from your esteemed company. As a resident of New Jersey, I believe it is important to ensure consumer protection and seek a resolution for the defective merchandise I received. On [date of purchase], I purchased a brand new [product name] from your [physical store/online platform]. Unfortunately, upon inspection upon arrival, I immediately noticed several defects that significantly impact the product's functionality and overall quality. [Describe the defects in detail, providing evidence where applicable]. As a diligent consumer, I expected the [product name] to meet the standards advertised in your promotional materials and conform to the specifications outlined during the purchase. However, the received product fails to meet these expectations, leaving me in a distressing situation where I am unable to use it as intended. I would like to remind you that as per the New Jersey Consumer Fraud Act, consumers have the right to receive goods that are free from defects. Consequently, I am entitled to a remedy, which in this case, I am requesting a full replacement of the defective [product name] with a non-defective unit that meets the advertised standards. To facilitate a smooth resolution, I kindly request you to act promptly and address the following points: 1. Acknowledge the receipt of this letter and your intent to resolve the matter within a reasonable timeframe. 2. Provide a specific date by which I can expect to receive the replacement product. 3. Outline any procedures or requirements for the return of the defective item. 4. Explain any warranty or guarantee coverage applicable to the [product name] and how it is being honored in this case. Please understand that I am willing to exhaust all available options to ensure my rights as a consumer are protected. Should I not receive a satisfactory response within [reasonable timeframe] from the date of this letter, I will have no choice but to explore further legal action to assert my rights and recover any financial damages incurred. I strongly believe that your company values its customers and holds itself to the highest ethical standards. I trust that you will take immediate action to rectify this situation and restore my confidence in your brand. Furthermore, I look forward to hearing from you promptly. You may reach me via the contact details provided above. Thank you for your attention to this matter. Sincerely, [Your Name]