Subject: Request for Return of Purchase Order and Advance Payment — [Your Business Name] Dear [Vendor/Business Name], I hope this letter finds you well. I am writing to address an issue with the recent purchase order placed with your company and to request a return of the order, along with an advance payment reimbursement, as per our agreement. As you are aware, our organization, [Your Business Name], operates in New Jersey, striving to provide quality products/services to our customers. We have always valued our business relationship with your esteemed company and appreciate the prompt delivery of goods/services we have received in the past. However, upon reviewing the purchase order (PO) number [PO Number] dated [PO Date], we have identified certain discrepancies that require immediate attention. Firstly, the goods/services delivered did not meet the specified specifications outlined in the initial agreement. This deviation from the agreed-upon terms has resulted in an inconvenience to our operations and impacts the overall customer experience we strive to provide. In light of these issues, we kindly request the following actions to be taken: 1. Return of Purchase Order: We hereby request the return of the entire purchase order [PO Number] and request a full refund of the amount paid. The product/service received does not align with the initial requirements and is therefore unsuitable for our intended purposes. We appreciate your cooperation in resolving this matter promptly. 2. Request for Advance Payment Reimbursement: As per our agreement, an advance payment of [Amount Paid] was made at the time of order placement. Since the order has not been satisfactorily fulfilled, we kindly request a reimbursement of the full advance payment. This will enable us to meet our financial obligations and allocate the necessary funds to procure the correct goods/services from an alternate supplier. We trust that you understand the urgency of this matter and the impact it has on our operations. Please provide confirmation of the return and the reimbursement within [number of days, e.g., 10 days] from the receipt of this letter. We kindly ask for a swift resolution to avoid further disruptions to both our organizations. Should you require any additional documentation or information regarding the discrepancies identified, please do not hesitate to contact me via [email/phone] provided below. We believe that open communication and collaboration will help us find a mutually beneficial solution. Thank you for your prompt attention to this matter. We remain hopeful that this issue can be resolved amicably and that our business relationship can continue to thrive. We look forward to your positive response at the earliest. Yours sincerely, [Your Name] [Your Position/Title] [Your Business Name] [Contact Information: Phone, Email, Address]