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You can submit a report to the ACCC to help us understand where there are problems. Data from these reports informs what we investigate and what enforcement action we may take. It also helps to inform our compliance and education activities, industry engagement, advocacy and research.
Registered users can lodge a complaint online with the National Consumer Helpline portal of Ministry of Consumer Affairs, Food and Public Distribution. Lodge complaint online with National Consumer Helpline portal india.gov.in ? service ? detail ? lodge-co... india.gov.in ? service ? detail ? lodge-co...
Notify the Better Business Bureau (BBB) in your area about your problem. The BBB tries to resolve complaints against companies. If you think you may have experienced a scam, report it to the FTC. They may not resolve your problem, but they use complaints to help them investigate fraud.
Six Steps to Making a Successful Customer Complaint Be Quick. As soon as you find a fault make your complaint. ... Be Polite. Remember, the customer assistant you're speaking to isn't the one to blame. ... State the Facts. Keep it simple. ... Don't Forget the Evidence. ... Don't Feel Guilty. ... Persevere. Six Steps to Making a Successful Customer Complaint - Young Scot young.scot ? get-informed ? six-steps-to-making-... young.scot ? get-informed ? six-steps-to-making-...
If the company won't help over the phone, write a complaint letter and send it to the company's head office. (If it needs to go to a local office, it'll be passed on.) Send all letters by recorded delivery, so you can prove they received it, and always save a copy.
Contact the company about your complaint Then send it to: A salesperson or customer service representative. Search for a company's customer service contact information on their website. Look for links that say "contact us," "customer service," "about us," or "privacy statement."
How to complain effectively ? and get results Put it in writing. Be reasonable. Know your consumer law. Go to the right place. Give a deadline. Say what you want. Take the matter further.