[Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Title] [Repair Shop Name] [Shop Address] [City, State, ZIP] Subject: Complaint Regarding Improper Vehicle Repairs Dear [Recipient's Name], I hope this letter finds you well. I am writing to express my deep dissatisfaction with the quality of repairs carried out on my vehicle at your esteemed repair shop, [Repair Shop Name], located in [City, State]. As a loyal customer who expected top-notch service and repair, I am disappointed to report multiple instances of improper repairs and substandard workmanship that have left me questioning the integrity of your establishment. Firstly, on [Date of Initial Repair], I brought my vehicle, a [Make, Model, Year], to your repair shop for [specific repairs needed]. Unfortunately, upon inspection after this repair, I discovered that the issue was not rectified, and the problem persisted. This demonstrates a lack of attention to detail and can be deemed as a significant oversight on behalf of your technicians. Moreover, when I returned the vehicle on [Date of Subsequent Repair], I expected that the necessary repairs would be carried out diligently, ensuring the complete resolution of the initial issue. To my dismay, I once again encountered problems related to the same complaint after receiving my vehicle back. It appears that the previous repairs were inadequate, and the underlying cause of the problem was not properly diagnosed or addressed. Furthermore, during the span of these repairs, I noticed several additional issues that were not present prior to delivering my vehicle to your shop. These issues include [list any new damages or problems occurred]. It is distressing to consider that these damages may have resulted from careless handling or negligence while my vehicle was under your care. I must emphasize the inconvenience and frustration I have experienced as a result of these deficiencies in your repair service. Not only have I wasted time and money on repairs that were not effectively carried out, but I have also been left with a vehicle that is still in need of attention and additional repairs. This has significantly impacted my daily life and transportation needs. As a solution, I kindly request that you take immediate action to rectify these issues, resolving all outstanding repairs with utmost sincerity and expertise. I expect a comprehensive evaluation of my vehicle, encompassing both the initial complaint and any subsequent damages caused during the repair process. Furthermore, I request that all necessary repairs be conducted free of charge, considering the inconvenience and dissatisfaction I have endured. If satisfactory action is not taken within [reasonable time frame, e.g., 14 days], I regretfully inform you that I will have no choice but to seek legal assistance and report this matter to the appropriate consumer protection agencies. I sincerely hope it does not come to that, and we can resolve this matter swiftly and amicably. I trust that you will recognize the gravity of this situation and take immediate steps to address my concerns. Should you require any further information or wish to discuss this matter further, please reach me at [Your Phone Number] or [Your Email Address]. Thank you for your prompt attention to this matter. I look forward to receiving a favorable response and a prompt resolution to the issues at hand. Yours sincerely, [Your Name]
New Mexico Sample Letter for Improper Vehicle Repairs
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How to fill out Sample Letter For Improper Vehicle Repairs?
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FAQ
Submit a Complaint With New Mexico Office of the Attorney General's Electronic Complaint Submission (ECS) application, you can submit your complaint to our office without having to fill out paper forms.
File a complaint with government or consumer programs File a complaint with your local consumer protection office. Notify the Better Business Bureau (BBB) in your area about your problem. The BBB tries to resolve complaints against companies. If you think you may have experienced a scam, report it to the FTC.
New Mexico's consumer complaints against contractors are regulated by the New Mexico Regulation and Licensing Department. Online: To file a complaint online, visit the complaint form and fill out the requested information. Once completed, you can submit the form.
If your mechanic scams you, it's best to keep calm and assess the situation logically. Then, contact the business directly and ask them what they can do to remedy the situation. You can also file a dispute with your credit card company.
Salvage Certificate NM has no certified safety inspection station programs. NM MVD may issue a Non-Repairable Vehicle Certificate. By doing so, the owner will not be able to register the vehicle for use on roads and highways and would only be able to sell the vehicle to a licensed dismantler.
The Advocacy and Intervention and the Consumer & Environmental Protection Divisions of the Office of the Attorney General enforce consumer laws in the State of New Mexico that exist to shield the public from fraudulent and unfair business practices.
Three ways to make a consumer complaint: File a Consumer Complaint Online. The City of Albuquerque Office of Consumer Protection accepts complaints from consumers about businesses. ... File a Consumer Complaint by Phone. You can also file a complaint by phone by calling 505-768-4596. Submit an Anonymous Tip Online.
