Subject: [Your Company Name] — Denial of Request for Additional Discount Dear [Customer's Name], We hope this letter finds you in good health and high spirits. We truly value our business relationship with you and sincerely appreciate your continued support and patronage. We wanted to take this opportunity to address your recent request for an additional discount on your most recent purchase order. Furthermore, we understand that as a savvy consumer, you are always looking for the best deals and seeking ways to optimize your budget. While we share your commitment to providing exceptional value to our customers, we regret to inform you that we are unable to fulfill your request for a further discount at this time. At [Your Company Name], we strive to maintain our competitive prices without compromising the quality of our products and services. Our pricing structure is designed to provide a fair and equitable balance between affordability and sustainability for our business operations. We invest considerable efforts in conducting market research, optimizing our supply chain, and negotiating with suppliers to provide you the most competitive prices available. Dedicated to transparency, we have consistently offered our products at very competitive rates to ensure you receive the best value for your money. We understand that each customer is unique, with specific needs and requirements. Our pricing strategy allows us to account for these individual preferences while still delivering a high-quality product that meets your expectations. While we appreciate your loyalty and wish to support you in your endeavors, it would be unfair to grant an additional discount solely based on your request. Such an action would create an unequal pricing structure and potentially compromise the fairness of our pricing model for other customers and stakeholders. We assure you that the price you paid for your order was determined after careful consideration to ensure a fair and reasonable pricing structure for all our customers. Rest assured, our team is continually working to provide you with affordable pricing while maintaining the quality and service levels we are known for. We encourage you to take full advantage of our current promotions, discounts, and loyalty programs available to all our valued customers. These are thoughtfully crafted to provide you with additional savings and incentives while ensuring a sustainable business operation. Once again, we appreciate your understanding of our position and trust this explanation clarifies the rationale behind the denial of your request. We hope to have the opportunity to continue serving you in the future and meeting your needs to the best of our abilities. Should you require any further assistance or have any other inquiries, please don't hesitate to reach out. Our dedicated customer service team stands ready to provide you with the service and support you deserve. Thank you for your understanding and ongoing support. Sincerely, [Your Name] [Your Title] [Your Company Name] [Contact Information] (Note: Depending on the context and nature of the request, different variations of the denial letter may be required. For example, a denial letter for a request for additional discount due to a specific circumstance, such as a bulk purchase, may require additional information and context. It is important to tailor the letter according to the specific circumstance and customer relationship.)