Subject: Urgent Notice — Fraudulent Charges Detected on Your Account in New Mexico Dear [Client's Name], We hope this letter finds you in good health and high spirits. We are writing to inform you about a concerning matter regarding your financial account with us, as we have detected suspicious activity that indicates potential fraudulent charges. Our utmost priority is to protect your interests and ensure your financial security, which is why we have taken immediate action to investigate and resolve this matter. Upon closely monitoring your account, our fraud detection system flagged several transactions that deviated significantly from your regular spending patterns. These charges were incurred in locations within the state of New Mexico, as listed below: 1. Transaction Details: — Date: [Date— - Merchant: [Merchant Name] — Location: [Merchant Location— - Amount: [Transaction Amount] [Describe each fraudulent transaction in detail, providing relevant information such as date, merchant name, location, and amount for each.] While we immediately suspended these transactions, we kindly request your assistance in confirming their fraudulent nature. Please review the aforementioned charges carefully and let us know if you recognize any of them to be legitimate. Should you identify any unauthorized transactions, we kindly ask you to complete the enclosed Fraudulent Charges Dispute Form and return it to us as soon as possible. This additional information will greatly assist us in our investigation and expedite the process of resolving this issue. To ensure the ongoing protection of your account, we have taken the following precautionary measures: 1. Temporary Disabling of Affected Card(s): To prevent further unauthorized transactions, we have temporarily disabled any card(s) associated with the fraudulent charges. Replacement card(s) will be issued and delivered to the mailing address listed in our records within the next [mention timeframe] working days. 2. Enhanced Security Measures: Our specialized fraud prevention team is actively conducting an in-depth investigation into this matter. This includes closely monitoring your account for potential unauthorized access or additional suspicious activity. 3. Assistance from Law Enforcement: We have promptly notified the New Mexico State Police and provided them with all relevant information regarding the fraudulent charges on your account. They will be collaborating with us to apprehend the individuals involved and hold them accountable for their actions. Finally, we urge you to be cautious and vigilant regarding your personal and financial information. Regularly monitor your account statements, promptly report any unfamiliar transactions, and avoid sharing sensitive data with unauthorized individuals or unknown websites. Should you have any further questions or require immediate assistance, please do not hesitate to contact our dedicated Fraud Prevention Department at [Fraud Prevention Department Contact Details]. We remain committed to resolving this matter swiftly and ensuring your complete satisfaction. Your trust and confidence are of the utmost importance to us, and we sincerely regret any inconvenience this incident may have caused. Count on our relentless efforts to protect your financial well-being and safeguard your account against any unauthorized activities. Thank you for your prompt attention to this matter. Yours sincerely, [Your Name] [Your Title] [Bank/Credit Card Company Name] [Contact Information]
New Mexico Sample Letter for Fraudulent Charges against Client's Account
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How to fill out New Mexico Sample Letter For Fraudulent Charges Against Client's Account?
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FAQ
If you report a fraudulent charge within two days, you can't be held responsible for more than $50 in charges. Keep in mind that you have 60 days to dispute the transaction or else you could be stuck paying for it.
Fortunately, most major card networks have a ?zero liability? policy that ensures you will not be held responsible for fraudulent charges. And federal law limits your losses for unauthorized credit card use to $50.
In short, consumers are rarely liable for credit card fraud. The merchant that processed the transaction or the bank that issued the card is usually liable for the charge.
Your letter should identify each item you dispute, state the facts, explain why you dispute the information, and ask that the business that supplied the information take action to have it removed or corrected. You may want to enclose a copy of your report with the item(s) in question circled.
What should I do if there are unauthorized charges on my credit card account? Contact your bank right away. To limit your liability, it is important to notify the bank promptly upon discovering any unauthorized charge(s). You may notify the bank in person, by telephone, or in writing.
If you gave the fraudster your bank account number or routing number, contact your bank or credit union immediately. You may need to close the account and open a new one. Social security number. Go ahead with a fraud alert or credit freeze and report your information stolen at the FTC's identitytheft.gov website.
Transactions not made by you or anyone authorized to use your account are fraudulent, and federal law protects your money. Banks must refund you in certain circumstances, but the longer you wait to notify them, the more likely your bank won't refund stolen money.
The details of the transaction are as follows: ? Date of transaction: [INSERT DATE OF TRANSACTION] ? Amount of transaction:[INSERT AMOUNT OF TRANSACTION] ? Name of merchant: [INSERT NAME OF SELLER] ? Reasons for the request for chargeback: [FOR EXAMPLE you did not receive the goods, they were faulty etc] Please let me ...
