[Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Store Manager's Name] [Store Name] [Store Address] [City, State, ZIP] Subject: Slip and Fall Accident on [Date] — Customer Complaint Dear [Store Manager's Name], I hope this letter finds you in good health. I am writing to bring to your attention an unfortunate incident that occurred on the premises of your store located at [Store Address] in [City, State] on [Date]. As a loyal customer of your establishment, I have always appreciated the high standard of service and quality products you provide. However, my recent experience has left me greatly concerned. On the aforementioned date, I had visited your store to purchase groceries for my family. While browsing the aisles, my foot unexpectedly slipped on a wet patch near the fruit section. As a result, I lost my balance and fell onto the hard floor, sustaining injuries to my back and wrist. This incident not only caused me physical pain and discomfort but also incurred medical expenses for treatment and medications. I understand that accidents can happen despite the best efforts to maintain a safe shopping environment. However, I firmly believe that proper precautions should be in place to prevent such incidents. Regrettably, it appears that the store failed to fulfill its duty of care in this regard. The presence of a wet patch without any warning signs or immediate action to address the slippery area raises concerns about the store's commitment to customer safety. I kindly request you to take the following necessary steps to rectify this situation: 1. Conduct a thorough investigation into the circumstances of the incident, including obtaining any available CCTV footage or witness accounts. 2. Review your store's safety protocols to ensure they meet the highest standards of safety, including the prompt identification and timely mitigation of potential hazards. 3. Train your staff on proper accident prevention and response protocols, emphasizing the importance of immediate clean-up and adequate signage to warn customers of potential dangers. 4. Extend financial compensation for my medical expenses and any additional costs incurred as a result of this incident. I believe that by undertaking these actions, you will not only demonstrate your commitment to the well-being of your customers but also prevent similar accidents from occurring in the future. Please treat this matter with the utmost urgency and seriousness it deserves. I expect a prompt response within [reasonable timeframe, e.g., 14 days] addressing the outlined concerns and providing details regarding the steps taken to resolve this issue. Failure to respond satisfactorily may leave me with no choice but to seek further legal assistance to protect my rights as a consumer. I genuinely hope that we can resolve this matter amicably, without resorting to any further actions. I value the positive relationship I have had with your store and wish to continue being a loyal customer in the future. Thank you for your immediate attention to this matter. I look forward to receiving your response. Yours sincerely, [Your Name]
New Mexico Sample Letter for Letter from Customer to Store Concerning Slip and Fall Accident
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How to fill out New Mexico Sample Letter For Letter From Customer To Store Concerning Slip And Fall Accident?
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FAQ
Slip-and-fall is a term used in personal injury law that refers to a person slipping or tripping, and as a result, falling and injuring themselves. In order for a slip-and-fall to be categorized as such, it must occur on someone else's property.
It should include your name, address, and a date for the letter. If sending to an insurance company, you would include their name, address, and a line directing the personal injury demand letter to the attention of an adjustor by name and title if one has been assigned to your claim.
How to Write a Letter Concerning an Accident at WorkSubmit Promptly. Any letter that you write needs to be composed and submitted as soon as possible after the accident occurs.Detail the Incident.Name Witnesses.Describe Any Injuries.Remedies Being Considered.
Witness statements should include relevant information about the who, what, when, and where of the incident....Witness statements should include information about:How the slip and fall occurred based on their observations.The victim's injuries.Property damage caused in the accident.
What Does an Incident Report Need to Include?Type of incident (injury, near miss, property damage, or theft)Address.Date of incident.Time of incident.Name of affected individual.A narrative description of the incident, including the sequence of events and results of the incident.Injuries, if any.More items...?
7 Tips for Writing a Demand Letter To the Insurance CompanyStep 1 of 2. 50%Organize your expenses.Establish the facts.Share your perspective.Detail your road to recovery.Acknowledge and emphasize your pain and suffering.Request a reasonable settlement amount.Review your letter and send it!
How to Write an Incident Reportyour name and contact details;name and address of specific location of the incident;time and date of the incident;the names and contact details of those involved;the types of injuries and their severity;the names and contact details of witnesses;More items...
We will go through some of the major elements that should be in any car accident witness statement.Witness's Name and Contact Information.Who, What, When, and Where of the Accident.Perspective About How the Crash Occurred.Observations of Injuries and Property Damage.Other Relevant Information.Witness's Signature.More items...
Your demand letter should include:Statement of Facts: Describing the circumstances just before, during and after you were injured.Liability: Explain why the evidence shows the insured is directly responsible for your injuries.Injuries: Describe your injuries, emotional distress, and pain and suffering.More items...?
