New Mexico Sample Letter Complaining about Movers

• Category: Letters - Nonlegal - Complaints
• State: Multi-State
• Control #: US-0704LR
• Format: Word; Rich Text

Description

This form is a sample letter in Word format covering the subject matter of the title of the form. [Your Name] [Your Address] [City, State, Zip Code] [Email Address] [Phone Number] [Date] [Name of Moving Company] [Company Address] [City, State, Zip Code] Subject: Complaint Regarding Poor Moving Services Dear Sir/Madam, I am writing this letter to express my disappointment and dissatisfaction with the moving services provided by your company during my recent move from [origin address] to [destination address] in New Mexico. The purpose of this complaint is to address the numerous issues I encountered throughout the moving process and to seek appropriate resolution. Firstly, I must mention the lack of professionalism exhibited by your crew upon their arrival at my [origin address] on [date]. They arrived three hours later than the scheduled time without any prior notification, causing unnecessary delays and inconvenience. This level of unprofessional ism is unacceptable and displays a blatant disregard for the importance of punctuality. Furthermore, the movers displayed a clear lack of care and attention when handling my belongings. Several of my fragile items, including delicate glassware and heirlooms, arrived at my [destination address] in a damaged condition. Despite securely packing these items, they were carelessly mishandled during loading, transportation, and unloading. This has resulted in irreplaceable damages and financial loss on my part. In addition to the damaged items, I was promised that all my belongings would be transported safely and securely. However, upon unpacking, I discovered that a number of items were missing. These missing items include [provide a detailed description of the missing items]. It is distressing and deeply concerning to know that my belongings were not properly accounted for during the moving process, posing a serious breach of trust. Furthermore, the movers failed to adhere to the agreed-upon timeline for delivery. As per our contract, the delivery was scheduled to occur within [number of business days/hours], yet it took [number of business days/hours] longer than initially promised. This delay caused significant inconvenience as I had to incur additional expenses for temporary accommodation and essential items that were not easily replaceable. Considering the extent of the issues I have faced during my move, I expect appropriate action to rectify these shortcomings. I insist on reimbursement for the damaged items, including their replacement cost or a fair monetary value equivalent. Additionally, compensation should be provided for the items that were lost during the move. I also request a refund for any additional expenses incurred due to the delayed delivery. Furthermore, I highly encourage your company to implement stricter quality control measures to prevent such negligence and unprofessional behavior from reoccurring. Customers rely on moving companies to handle their belongings with care and professionalism, and it is disheartening to experience such a lack of such standards. I request a prompt response to this letter, addressing each concern mentioned. Failure to do so will leave me with no choice but to escalate this matter further by seeking legal action, filing a complaint with relevant consumer protection agencies, and leaving appropriate negative reviews online. I sincerely hope that you understand the seriousness of this matter and the impact it has had on my moving experience. I trust that you will take the necessary steps to rectify the aforementioned issues and restore my faith in your company's ability to provide reliable and professional moving services. Thank you for your immediate attention to this matter. I eagerly await your prompt response. Yours sincerely, [Your Name]

[Your Name] [Your Address] [City, State, Zip Code] [Email Address] [Phone Number] [Date] [Name of Moving Company] [Company Address] [City, State, Zip Code] Subject: Complaint Regarding Poor Moving Services Dear Sir/Madam, I am writing this letter to express my disappointment and dissatisfaction with the moving services provided by your company during my recent move from [origin address] to [destination address] in New Mexico. The purpose of this complaint is to address the numerous issues I encountered throughout the moving process and to seek appropriate resolution. Firstly, I must mention the lack of professionalism exhibited by your crew upon their arrival at my [origin address] on [date]. They arrived three hours later than the scheduled time without any prior notification, causing unnecessary delays and inconvenience. This level of unprofessional ism is unacceptable and displays a blatant disregard for the importance of punctuality. Furthermore, the movers displayed a clear lack of care and attention when handling my belongings. Several of my fragile items, including delicate glassware and heirlooms, arrived at my [destination address] in a damaged condition. Despite securely packing these items, they were carelessly mishandled during loading, transportation, and unloading. This has resulted in irreplaceable damages and financial loss on my part. In addition to the damaged items, I was promised that all my belongings would be transported safely and securely. However, upon unpacking, I discovered that a number of items were missing. These missing items include [provide a detailed description of the missing items]. It is distressing and deeply concerning to know that my belongings were not properly accounted for during the moving process, posing a serious breach of trust. Furthermore, the movers failed to adhere to the agreed-upon timeline for delivery. As per our contract, the delivery was scheduled to occur within [number of business days/hours], yet it took [number of business days/hours] longer than initially promised. This delay caused significant inconvenience as I had to incur additional expenses for temporary accommodation and essential items that were not easily replaceable. Considering the extent of the issues I have faced during my move, I expect appropriate action to rectify these shortcomings. I insist on reimbursement for the damaged items, including their replacement cost or a fair monetary value equivalent. Additionally, compensation should be provided for the items that were lost during the move. I also request a refund for any additional expenses incurred due to the delayed delivery. Furthermore, I highly encourage your company to implement stricter quality control measures to prevent such negligence and unprofessional behavior from reoccurring. Customers rely on moving companies to handle their belongings with care and professionalism, and it is disheartening to experience such a lack of such standards. I request a prompt response to this letter, addressing each concern mentioned. Failure to do so will leave me with no choice but to escalate this matter further by seeking legal action, filing a complaint with relevant consumer protection agencies, and leaving appropriate negative reviews online. I sincerely hope that you understand the seriousness of this matter and the impact it has had on my moving experience. I trust that you will take the necessary steps to rectify the aforementioned issues and restore my faith in your company's ability to provide reliable and professional moving services. Thank you for your immediate attention to this matter. I eagerly await your prompt response. Yours sincerely, [Your Name]