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The NMDWS Unemployment Insurance call center is open from a.m. to p.m., Monday through Friday. Self-service options via the 1-877-NM4-MYUI (1-877-664-6984) toll-free number are available 24 hours/day.
Rules, Regulations, & Statutes For any Unemployment Insurance Tax questions, please contact the UI Operations Center at 1-877-664-6984, Monday through Friday a.m. to p.m. or email uitax.support@state.nm.us.
What are the requirements for PUA?You must be either unemployed or have hours reduced to fewer than 32 hours/week and must be earning less than the weekly amount of unemployment you receive.You must not be eligible for regular Unemployment Insurance benefits.More items...
File a new claim if you have already applied for UI but are eligible for PUA because you are a business owner, independent contractor, self-employed worker, freelancer, or gig worker affected by COVID-19, and you have not already appealed a $0 award notice, been asked to verify your identity, or requested a wage
Yes. Your PUA benefits can be backdated to the date that your employment was affected by the COVID-19 pandemic.
1-866-285-2996.
For a shorter call wait time, it is suggested you call on Wednesday, Thursday or Friday when call volume is lower. Call center is open from a.m. p.m., Monday Friday.
For assistance in unlocking your account, please call 1-877-664-6984 and choose the Technical Support option or send an email to NMDWS.TechSupport@state.nm.us.
You can file your new (initial) UI claim online at . You can also file over the phone by calling 1-877-NM-4-MYUI(1-877-664-6984). After following the automated prompts, your call will be transferred to a Customer Service Agent (CSA) who will complete your claim.
Q. How can I check my claim status? Check your claim status and payment history at in the Unemployment Insurance Tax & Claims system or contact a Customer Service Agent in the UI Operations Center at 1-877-664-6984, Monday through Friday from a.m. to a.m.