[Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Address] [City, State, ZIP Code] Subject: Illegible Money Order Matter — Request for Replacement Dear [Recipient's Name], I hope this letter finds you in good health. I am writing to inform you about an issue I encountered with a money order I received from your esteemed organization. Unfortunately, the money order appears to be illegible, making it impossible for me to process it at my bank. Firstly, let me provide you with the relevant details of the money order: — Money Order Number: [Number— - Date of Issue: [Date] — Amount: [Amount— - Purchaser Details: [Name of Purchaser] Upon careful examination, I noticed that the information on the money order, specifically the payee's name and the recipient information, has been smudged and rendered unreadable due to either poor ink quality or mishandling during the mailing process. Considering this issue, I kindly request your assistance in resolving this matter promptly. I understand that such situations can arise inadvertently, and I believe your organization maintains a high standard of customer service. Hence, I trust that you will take immediate action to correct this unfortunate situation. To facilitate the resolution process, I have taken the liberty of attaching a copy of the original money order along with this letter. This should help you verify its authenticity and proceed with the necessary steps required for replacement. I am confident that your organization will take responsibility for this matter and promptly issue a replacement money order with legible details. Please ensure that the new money order contains accurate and readable information to avoid any further inconvenience. In addition, I kindly request that you cover any related fees or expenses associated with this replacement process. As a valued customer, I believe it is reasonable to assume that your organization will shoulder any costs incurred due to the error. I would appreciate receiving the replacement money order within [reasonable time-frame, e.g., 10 business days] to mitigate any further delays in accessing my funds. Should you require any additional information or documents to expedite this process, please do not hesitate to contact me at [phone number] or [email address]. Your prompt attention to this matter will be greatly appreciated. Thank you for your understanding and cooperation in this matter. I believe your organization will resolve this issue swiftly and maintain the trust and satisfaction of all its valued customers. Yours sincerely, [Your Name]