New York Article 19-A Complaint Form is a document used to file a complaint against a utility company in the state of New York. The form is used to report problems or disputes related to electric, gas, water, telecommunications, and other utility services. There are two types of New York Article 19-A Complaint Form: the Residential Complaint Form and the Commercial Complaint Form. The Residential Complaint Form is used by individuals and households for residential complaints about services such as electric, gas, water, telephone, and internet services. The Commercial Complaint Form is used by businesses for commercial complaints about services such as electric, gas, water, telephone, and internet services. Both forms require information such as the name of the utility company, the customer's name, address, and contact information, and details about the complaint. Once the form is filled out, it must be mailed to the New York Public Service Commission.