New York Joint Request For Staff Grievance Mediation-Arbitration is a process used to resolve disputes between employers and employees. The process involves both mediation and arbitration. This process is used when an employee has a grievance against their employer, and the employer is unable or unwilling to resolve it on their own. In mediation, an independent third-party mediator will help both parties negotiate a mutually beneficial agreement. In arbitration, a neutral third party will hear both sides of the dispute and then make a binding decision. There are two types of New York Joint Request For Staff Grievance Mediation-Arbitration: Voluntary and Mandatory. Voluntary mediation-arbitration is when both employer and employee agree to the process. Mandatory mediation-arbitration is when the process is ordered by a court or other authority. This type of mediation-arbitration is often used when the parties cannot resolve their dispute on their own.