Subject: Returning Overpayment — Essential Information for New York Clients Dear [Client's Name], I hope this letter finds you well. We are writing to inform you about an overpayment that has been made towards your account with [Company Name]. We want to assure you that your satisfaction is our utmost priority, which is why we are taking immediate action to rectify this situation promptly and transparently. Upon reviewing our records, we have identified an overpayment of [Amount] on your recent invoice number [Invoice Number]. This overpayment occurred due to an accidental discrepancy or possible double billing. We sincerely apologize for any inconvenience this may have caused you. [Company Name] is committed to maintaining the highest standards of integrity and transparency, which is why we feel obligated to promptly refund the overpaid amount to you. We highly value your trust and patronage and want to ensure that we rectify this situation with the utmost care and efficiency. To initiate the return of the overpayment, we kindly request you to provide us with the following information: 1. Client Name: 2. Invoice Number of the Overpaid Amount: 3. Amount Overpaid: 4. Preferred Refund Method (check, wire transfer, or PayPal): 5. Bank Name (if applicable): 6. Bank Account Number (required for wire transfer): 7. Routing Number (required for wire transfer): 8. PayPal Email (required for PayPal refund): Please fill in the necessary details above and return this letter to our office using the attached prepaid envelope or send it via email to [email protected] within [number of days, e.g., 10 business days] from the date of receiving this letter. Upon receiving your response, we will promptly process your refund in accordance with your preferred refund method. Rest assured, we take client security and confidentiality seriously. Your personal information will be handled securely and will be used solely for the purpose of processing your refund. Should you have any questions or require further assistance regarding this matter, please do not hesitate to contact our dedicated customer support team at [customer support contact number] or email us at [customer support email]. Thank you for your prompt attention to this matter. We genuinely appreciate your continued patronage and sincerely apologize for any inconvenience caused. We trust that our efforts in addressing this issue exemplify our commitment to providing excellent service to our valued clients like you. Wishing you a successful business journey and looking forward to your continued association with [Company Name]. Sincerely, [Your Name] [Your Position] [Company Name] [Contact Information]