Subject: Apology for Not Crediting Payment from Prompt Payer Dear [Customer's Name], I hope this letter finds you well. I am writing to express my sincerest apologies for the oversight made in our payment processing system that led to the error of not crediting your recent payment promptly. As a company committed to providing excellent service and maintaining strong relationships with our valued customers like you, we deeply regret any inconvenience this may have caused. We understand the importance of timely and accurate payment processing, and we take full responsibility for falling short of your expectations in this instance. We assure you that this incident does not reflect our usual level of service, and we have taken immediate corrective measures to rectify the situation and prevent any similar occurrences in the future. To address the issue promptly, our finance department has traced and verified the payment transaction related to your account. We have now credited the overlooked payment to your account, ensuring that your balance has been duly adjusted. This should be reflected on your next invoice statement. However, we understand that this error may have caused frustration, inconvenience, and potential concerns regarding your creditworthiness. Please be assured that we have also taken the necessary steps to update our records, ensuring that your prompt payment history is accurately recorded and is not impacted by this inadvertent mistake. At our company, we highly value your patronage and strive to maintain our reputation for excellence. We understand that trust is key to the success of any business relationship, and we want to reassure you that this incident is an exception to our commitment to delivering quality service. We genuinely apologize once again for any inconvenience caused and the unwarranted anxiety this error may have caused. Furthermore, we appreciate your understanding and assure you that we will continuously work towards improving our system and processes to avoid any issues of this nature in the future. If you have any concerns or questions regarding this matter, please feel free to reach out to our dedicated customer service team. They are trained professionals who will assist you promptly and efficiently. Thank you for your understanding and giving us the opportunity to rectify this situation. We value your continued trust and assure you of our utmost dedication to delivering exceptional service in the future. Sincerely, [Your Name] [Your Position] [Company Name] [Contact Information] Alternate Types: — New York Sample Letter for Apology for Delayed Crediting of Payment from Prompt Payer — New York Sample Letter for Apology for Incorrect Billing to Prompt Payer — New York Sample Letter for Apology for Allocation of Payment from Prompt Payer
New York Sample Letter for Apology for Not Crediting Payment from Prompt Payer
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You can try asking your customer for a 'remittance advice', a letter from the finance department confirming that payment has been made. If they aren't willing to provide this, or delay doing so, you could have reason to believe they aren't being honest.
What should a late payment letter include?your company name and address.recipient's name and address.today's date.a clear reference and/or any account reference numbers.the amount outstanding.original payment due date.a brief explanation that no payment has been received.More items...?
We are deeply sorry for this delay and we apologize for any inconvenience that may have been caused to your organization for this delay. While I would not like to take any ingenuine excuses, I would really appreciate it if you would kindly understand our situation and excuse us for this late payment.
SentencesWe apologize for this late payment.We apologize for this late payment.I hope my late payment has not caused any inconvenience and apologize if it has.We apologize for this unfortunate set of circumstances.We apologize for these circumstances.We apologize for this inconvenience.More items...
A late payment is an amount of money a borrower sends to a lender or service provider that arrives after the date that the payment was due or after a grace period for the payment has passed.
The pandemic has become one of the most common excuses for late payment and deferrals lately. The situation with the pandemic is affecting everyone in so many different ways, whether physically by contracting the virus, mentally by having to quarantine, or financially by losing a job or having to close down a business.
Sub: Apology letter for Late Payment to SupplierWe are in receipt of your note dated date. I understand that our good company owes your business quite a lot. Therefore, I am writing to apologize for the late payment of amount. These payments will be sent to you by date.
Dear customer, Thank you for your response, and condolences for your loss. First, let me assure you that I understand the delay in paying my invoice. I would appreciate it if you could let me know at your earliest convenience when you're likely to be in a position to process the payment.
SentencesWe apologize for this late payment.We apologize for this late payment.I hope my late payment has not caused any inconvenience and apologize if it has.We apologize for this unfortunate set of circumstances.We apologize for these circumstances.We apologize for this inconvenience.More items...
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For more articles like this visit me on Facebook, Follow me on Twitter or Subscribe to my Blog! Apology Letter Rules Apology Letter Format Please do write your words with some care and don't be a lazy person if you do this, I will be writing this article on top of it, please write the message exactly with the same style of language used in the other articles, if you can keep the same level of detail and not overdo it use of the word that matches with the subject to be more precise when you use the same words in the same position the reader will be sure that you are using the same words at the same time. For example when the subject is about how you feel, please leave it out when you are writing your apology. As you should be trying to express the feeling on your own, not that you feel like you are being bullied by a friend.
