New York Sample Letter for Traffic Accident — Refusal to Pay Requested Damages [Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Insurance Company Name] [Attn: Claims Department] [Address] [City, State, ZIP] Subject: Refusal to Pay Requested Damages — Traffic Accident Liability Claim Dear [Insurance Company Name], I hope this letter finds you well. I am writing to formally dispute your decision to deny my claim for damages resulting from a traffic accident that occurred in [City, State] on [Date]. First and foremost, I would like to provide you with a factual account of the accident. On [Date], at approximately [Time], I was stopped at a traffic light on [Street Name] when your policyholder, [Policyholder's Name], negligently collided into the rear end of my vehicle. The impact caused considerable damage to my car, as evidenced by the attached photographs, which clearly demonstrate the extent of the property loss incurred. Following the accident, I promptly contacted your claims department and filed a claim with your company. I provided all the necessary documentation, including the police report, witness statements, and estimates for repairing the damages. However, to my disappointment, I received a letter rejecting my claim, citing reasons that I believe are erroneous and unfounded. Upon reviewing your denial letter, I noticed several inaccuracies and misinterpretations of the incident. Firstly, the statement that there was a lack of evidence of liability on the part of your policyholder is contrary to the police report, which clearly states that your policyholder failed to maintain a safe following distance and was therefore at fault for the collision. Furthermore, the statement suggesting that there was pre-existing damage to my vehicle is entirely baseless, as my car was in excellent condition before the accident, as supported by maintenance records and previous vehicle inspections. Moreover, the repairs and associated costs estimated by reputable auto repair shops have been deemed necessary and reasonable. However, your letter implies that the requested damages are excessive, even without providing a valid explanation or alternative assessment. This refusal to properly evaluate the damages further demonstrates a lack of consideration for my claim. I kindly request that you reconsider your previous decision and review my case based on the facts and evidence provided. Please conduct a thorough investigation and assess the liability accordingly. I expect fair treatment and adherence to the laws and regulations governing traffic accidents and insurance claims in the state of New York. If my claim is not reassessed within [reasonable timeline, e.g., 14 days] of the receipt of this letter, I will seek legal counsel and pursue all available legal remedies to ensure my rights are protected and the damages owed to me are recovered. I trust that it will not be necessary to escalate this matter further and that we can reach a satisfactory resolution amicably. I kindly request that you acknowledge the receipt of this letter and notify me in writing of any updates, including any new findings or actions taken regarding my claim. Thank you for your prompt attention to this matter. Yours sincerely, [Your Name]