Subject: Response to Request for Service on Expired Warranty — New York Edition Dear [Customer's Name], We hope this letter finds you in good health and high spirits. First and foremost, we sincerely appreciate your support as a valued customer of our company. We are delighted to address your recent inquiry regarding a service request on an expired warranty for your product. Here at [Company Name], we understand the importance of maintaining a strong customer relationship and ensuring customer satisfaction. As a result, we strive to promptly respond to all service requests, even those made after the warranty expiration date. Although your warranty may have expired, we are committed to assisting you in the best possible way. New York Edition: 1. Standard Response: We acknowledge your request for service on your expired warranty and appreciate your decision to reach out to us for assistance. It is important to note that your warranty has indeed expired on [expiration date]. However, we firmly believe in exceptional customer service and would like to explore potential solutions to address your concern. 2. Special Offer: Given your loyalty as a customer, we are pleased to offer you an exclusive opportunity to take advantage of our extended warranty program at a discounted rate. This program will revive coverage for your product, ensuring its protection against unforeseen issues for an extended period. The extended warranty program offers benefits such as priority service, hassle-free repairs, and peace of mind. 3. Maintenance and Troubleshooting Tips: As we strive to provide you with the best possible support, we would like to offer some tips to assist you in maintaining and troubleshooting your product. By following these guidelines, you might be able to resolve certain issues without the need for service. Additionally, regular maintenance can prolong the lifespan of your product. 4. Cost Estimation and Repair Options: If you wish to proceed with the service requested, despite the expired warranty, we will require additional information about the specific issue you are facing. Kindly provide us with a detailed description or any error codes/messages displayed, so that we can better diagnose the situation. Once we receive this information, our dedicated technical team will evaluate the problem and provide you with an estimated cost for the required repair. 5. Customer Loyalty Discount: In recognition of your continued support and loyalty, we are pleased to introduce a special discount exclusively for valued customers in New York. This discount can be applied to any service or repair costs incurred, ensuring your investment receives the utmost care and attention. We believe in forging long-lasting relationships with our customers and this is our way of showing our appreciation. Please remember that each case is unique, and our expert team in New York is dedicated to addressing your specific needs promptly. We kindly request you to supply us with any necessary details so that we may assist you further. Thank you once again for choosing [Company Name] as your service provider. We assure you that we will do everything possible to resolve your concern and exceed your expectations. Warm Regards, [Your Name] [Your Title/Position] [Company Name]
New York Sample Letter for Response to Request for Service on Expired Warranty
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How to fill out New York Sample Letter For Response To Request For Service On Expired Warranty?
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