Dear [Employee's Name], I hope this letter finds you in good health and high spirits. I am writing you in response to your recent complaint regarding smoking in the workplace. We take all employees' concerns seriously, and I appreciate you bringing this matter to my attention. First and foremost, please know that we understand the significance of maintaining a healthy work environment for all our employees. As a responsible employer, we are fully committed to complying with state and city regulations concerning smoking in the workplace. In this case, we will focus on providing you with information regarding smoking policies and procedures specific to New York. In New York, the Smoke-Free Air Act (SAA) was implemented to protect individuals from secondhand smoke exposure in both indoor and outdoor public areas. Under the SAA, it is prohibited to smoke in enclosed areas within places of employment, including office buildings, restrooms, reception areas, and conference rooms. This regulation extends to all types of businesses, regardless of size or industry. It's essential for us, as an organization, to abide by these rules and ensure the well-being of everyone within our premises. To address your concerns directly, I want to assure you that we have comprehensive smoking policies in place. These policies clearly state that smoking is absolutely prohibited inside the office building, including designated smoke-free zones. We have designated outdoor areas where employees may smoke during their designated breaks, ensuring that non-smokers are not exposed to the harmful effects of secondhand smoke. Moreover, we have taken steps to communicate and enforce our smoking policies effectively. All employees were provided with a copy of the policies upon joining the company. Additionally, we regularly conduct training sessions to remind and educate our staff on the importance of adhering to these regulations. We have also installed no-smoking signs in prominent areas throughout the premises for clear visibility and enforcement. We kindly request your cooperation in reporting any instances of non-compliance with the smoking policy directly to the Human Resources department. Your assistance will play a crucial role in maintaining a healthy work environment and upholding the well-being and safety of all employees. Once again, thank you for bringing this issue to our attention. We value your feedback and strive to resolve concerns promptly and effectively. If you have any additional questions or require further clarification, please do not hesitate to reach out to me directly or contact the Human Resources department. We appreciate your understanding and cooperation in creating a healthy workplace for everyone at our organization. Sincerely, [Your Name] [Your Position] [Company Name]