New York Sample Letter for Letter from Customer to Store Concerning Slip and Fall Accident

• Category: Letters - Nonlegal - Customers
• State: Multi-State
• Control #: US-0626LR
• Format: Word; Rich Text

Description

Sample Letter for Letter from Customer to Store Concerning Slip and Fall Accident

Subject: Concerns Regarding My Slip and Fall Accident at Your Store [Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Store Name] [Store Address] [City, State, ZIP] Dear Store Management, I am writing this letter to address a recent incident that occurred at your store location, resulting in a slip and fall accident. I hope to bring this matter to your attention and express my concerns regarding the incident and its aftermath. On [date and time of the accident], I visited your store with the intention of [describe your purpose]. As I entered the premises, I unexpectedly slipped on [describe the cause of the accident, e.g., a wet floor, a loose carpet, etc.] near [specific location within the store]. The accident caused me to suffer [describe your injuries, such as sprained ankle, fractured wrist, etc.]. Given the nature of the incident, it is imperative that immediate actions be taken to rectify the situation to prevent similar accidents in the future. The primary purpose of this letter is to bring attention to the incident and to request a thorough investigation into the circumstances of it. In doing so, it will help establish a comprehensive understanding of the incident and allow for corrective measures to be implemented promptly. To aid in the investigation, I would like to request the following: 1. Surveillance Footage: Please preserve and make available any surveillance footage from the date and time of the accident, including multiple angles, if possible. This will help establish the causation of the incident and alleviate any potential doubts. 2. Incident Report: Kindly provide me with a copy of the incident report completed immediately following the accident. This report should include relevant details such as the names of staff present, their actions taken, and any witnesses or statements. 3. Maintenance and Inspection Records: I would appreciate access to any maintenance and inspection records specifically related to the area where the incident occurred. This will help identify any prior concerns or neglect that may have contributed to the accident. Apart from the requested investigation, I also wish to draw your attention to the impact this incident has had on my life. The subsequent medical expenses, loss of income due to my inability to work, and the physical and emotional pain endured have placed significant burdens upon me. I expect the responsible party to cover the costs associated with my medical bills and any required future treatments, in addition to compensating for the lost wages during my recovery period. It is important to note that I write this letter with the intention of reaching an amicable resolution. Attached is a copy of my medical records and expenses incurred thus far, as well as photographs clearly depicting the scene of the accident. I kindly request that you acknowledge receipt of this letter within [specified timeframe] and commence the investigation promptly. Based on your findings, I anticipate resolving this matter without the need for legal intervention. Should you fail to address my concerns adequately or neglect to respond within the specified timeframe, I will have no choice but to explore other options available to me, which may include legal action to protect my rights and seek compensation for the damages incurred. Thank you for your attention to this matter, and I eagerly await your prompt response. Sincerely, [Your Name]