A New York Value Added Reseller Support Agreement is a comprehensive contractual agreement between a value-added reseller (VAR) and a supplier, outlining the terms and conditions of their business relationship. This agreement outlines the level of support and services that the supplier will provide to the VAR, ensuring a mutually beneficial partnership. Keywords: 1. New York: Refers to the location where the agreement is being used, highlighting the legal and jurisdictional aspects specific to the state of New York. 2. Value Added Reseller: A business entity that enhances or modifies products or services before reselling them to end-users, adding value to the product or service through customization or integration. 3. Support Agreement: A binding contract outlining the level of aid, assistance, and services that a supplier will provide to a value-added reseller, ensuring smooth business operations and customer satisfaction. Types of New York Value Added Reseller Support Agreements: 1. Standard Support Agreement: This type of agreement outlines the general terms and conditions of support and services provided by the supplier to the VAR. It covers aspects such as product training, marketing support, technical assistance, and updates for the offered products or services. 2. Customized Support Agreement: In this agreement, the terms are tailored to meet the specific needs and requirements of the VAR and its target market. It may include additional services requested by the VAR, such as dedicated account management, advanced training, or exclusive technical support. 3. Maintenance and Support Agreement: This agreement primarily focuses on the ongoing support and maintenance of the products or services provided by the VAR. It includes provisions for troubleshooting, bug fixes, software updates, and any other necessary technical support required by the VAR or its customers. In conclusion, New York Value Added Reseller Support Agreements establish the framework for a business partnership between a VAR and a supplier, ensuring that the VAR receives the necessary support and services to effectively market and deliver their customized products or services to end-users. These agreements can be tailored to meet specific needs and may differ based on the level of support and maintenance required by the VAR.