Subject: Important Update: Changes in Free Delivery Limitations in Ohio — Sample Letter Dear Valued Customer, We hope this letter finds you in good health and high spirits. We are writing to inform you of an important update regarding our delivery services in Ohio. In our continuous effort to improve customer satisfaction, we have made changes to the free delivery limitations applicable to our products or services. To ensure transparency and clarity, we have outlined the details of the revised free delivery limitations policy below: 1. Ohio Standard Free Delivery: Under this type of free delivery, all orders above a specified minimum value will qualify for free delivery within Ohio. This threshold may vary based on the nature of the products or services provided by our company. Please consult the provided table or contact our customer support for the exact minimum value applicable to your order. 2. Ohio Regional Free Delivery: In addition to the standard free delivery, we are introducing Ohio Regional Free Delivery for specific areas within the state. Customers residing in these regions will be eligible for free delivery regardless of the order total. To determine if your region falls within this category, please refer to the map included with this letter or check our website's delivery page. 3. Special Offer Free Delivery: From time to time, we may also introduce limited-time special offers where customers can enjoy free delivery on select products or services. These offers will be announced through our newsletters, social media channels, or website banners. Keep an eye out for these exciting opportunities to save on delivery costs! Please note that for any delivery outside of Ohio or for orders below the specified minimum value, a reasonable delivery charge will be applied. We believe this updated policy strikes a balance between providing convenience and maintaining sustainable operations that allow us to continue serving our valued customers effectively. At [Company Name], we prioritize customer satisfaction and strive to offer transparent policies. We appreciate your understanding and cooperation during this transition. If you have any questions or concerns regarding the free delivery limitations change or any other matter, please don't hesitate to reach out to our dedicated customer support team. We sincerely thank you for choosing our products/services and placing your trust in us. Your continued support is invaluable to us. Warm regards, [Your Name] [Your Title/Occupation] [Company Name] [Contact Information: Phone/Email] [Website]