[Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Customer's Name] [Customer's Address] [City, State, ZIP] Subject: Statement of Services for Past Due Account Dear [Customer's Name], We hope this letter finds you well. As valued customers, we would like to bring to your attention the status of your account with [Your Company Name]. We have noticed that your account, which is associated with the [specific service or product] offered by our company, is currently past due. This letter serves as a statement of services and a friendly reminder to settle the outstanding balance as soon as possible. At [Your Company Name], we take pride in delivering top-notch services to our customers, including the excellent [specific service or product] we provided to you. We highly value your patronage and aim to maintain a mutually beneficial professional relationship with you. According to our records, your account shows an outstanding balance of [amount due] as of [date of last payment]. We kindly request your prompt attention and urge you to settle this balance by [payment due date], to ensure the continuity of our services and avoid any further complications. To facilitate the payment process, we suggest the following methods: 1. Online Payment: Visit our secure online payment portal at [website URL] and follow the instructions to submit your payment electronically. 2. Phone Payment: Call our customer service department at [customer service number] to make a payment over the phone using a credit or debit card. Our dedicated team is available [mention customer service hours] to assist you with any queries or concerns you may have. Please note that failure to address this matter promptly may lead to additional charges, suspension of services, or potential collection efforts. We genuinely believe that by resolving this matter expediently, we can prevent any inconvenience or disruption to the continuation of our exceptional services. It would be greatly appreciated if you could ensure payment is made by the due date mentioned above. However, if you have any questions or require clarification on any aspect of our statement or services offered, please do not hesitate to reach out to our customer service representatives. Thank you for your immediate attention to this matter. We look forward to a swift resolution and your continued satisfaction with our services. We value your business and trust that this letter serves as a reminder of our commitment to providing exceptional services. Yours sincerely, [Your Name] [Your Position] [Your Company Name] [Your Contact Information] *Note: It is essential to tailor the letter as per the specific requirements of your company and account.