Ohio Sample Letter for Request for Warranty Repair

• Category: Letters - Nonlegal - Requests
• State: Multi-State
• Control #: US-0270LR
• Format: Word; Rich Text

Description

Sample Letter for Request for Warranty Repair [Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Company Name] [Customer Service Department] [Address] [City, State, ZIP Code] Subject: Request for Warranty Repair of [Product Name] Dear [Company Name], I am writing to request a warranty repair for the [Product Name], which I purchased from your company on [Date of Purchase]. I have been experiencing certain issues with the product, and I believe it is still within the warranty period. Firstly, let me provide you with the necessary information regarding the purchase: Product Name: [Product Name] Serial Number: [Serial Number] Invoice/Receipt Number: [Invoice/Receipt Number] Date of Purchase: [Date of Purchase] The issues I have encountered with the [Product Name] are as follows: 1. [Describe the first issue in detail, including any relevant error codes or error messages.] 2. [Describe the second issue, if applicable.] 3. [Describe the third issue, if applicable.] I have performed all recommended troubleshooting steps mentioned in the product manual and online resources but have been unable to resolve the problems myself. Hence, I kindly request a warranty repair or replacement of the defective unit. I would appreciate if you could arrange for a repair technician to visit my location and fix the issues at your earliest convenience. Alternatively, if necessary, I am willing to ship the product back to your repair center as per your instructions. I have enclosed copies of the purchase invoice/receipt and any other supporting documents necessary to validate my warranty claim. Please let me know if any further documentation is required. As a customer, I have always had a positive experience with your company, and I trust that you will honor the warranty agreement and provide expedited service. I request a written confirmation of this request, including the expected date of repair or replacement, to be sent to me via email or postal mail. Should you have any questions or require additional information, please do not hesitate to contact me via the provided phone number or email address. Thank you for your attention to this matter, and I look forward to a swift resolution. Sincerely, [Your Name]

[Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Company Name] [Customer Service Department] [Address] [City, State, ZIP Code] Subject: Request for Warranty Repair of [Product Name] Dear [Company Name], I am writing to request a warranty repair for the [Product Name], which I purchased from your company on [Date of Purchase]. I have been experiencing certain issues with the product, and I believe it is still within the warranty period. Firstly, let me provide you with the necessary information regarding the purchase: Product Name: [Product Name] Serial Number: [Serial Number] Invoice/Receipt Number: [Invoice/Receipt Number] Date of Purchase: [Date of Purchase] The issues I have encountered with the [Product Name] are as follows: 1. [Describe the first issue in detail, including any relevant error codes or error messages.] 2. [Describe the second issue, if applicable.] 3. [Describe the third issue, if applicable.] I have performed all recommended troubleshooting steps mentioned in the product manual and online resources but have been unable to resolve the problems myself. Hence, I kindly request a warranty repair or replacement of the defective unit. I would appreciate if you could arrange for a repair technician to visit my location and fix the issues at your earliest convenience. Alternatively, if necessary, I am willing to ship the product back to your repair center as per your instructions. I have enclosed copies of the purchase invoice/receipt and any other supporting documents necessary to validate my warranty claim. Please let me know if any further documentation is required. As a customer, I have always had a positive experience with your company, and I trust that you will honor the warranty agreement and provide expedited service. I request a written confirmation of this request, including the expected date of repair or replacement, to be sent to me via email or postal mail. Should you have any questions or require additional information, please do not hesitate to contact me via the provided phone number or email address. Thank you for your attention to this matter, and I look forward to a swift resolution. Sincerely, [Your Name]