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How to Create a Good Complaint Letter Address the recipient of the letter: ... Describe the problem and your desired outcome: ... Specify key dates that the recipient should know about: ... Identify the actions taken to fix the problem: ... Request for a response within a reasonable time:
Follow these steps to write a complaint letter to your boss about someone else you work with: Try to resolve the conflict on your own. ... 2. Make sure you have an issue to report. ... State the purpose of the letter. ... Include a lot of detail. ... Explain your involvement in the situation. ... Propose a resolution.
Basic rules keep your letter to the point. You need to give enough detail for your employer to be able to investigate your complaint properly. ... keep to the facts. ... never use abusive or offensive language. ... explain how you felt about the behaviour you are complaining about but don't use emotive language.
Be as objective as possible. Explain the situation in calm, clear language, using a professional tone of voice. Avoid personal attacks or complaints about your coworker; instead, cite specific actions your coworker has taken that are impacting your productivity and wellbeing in the workplace.
Be professional, not petty. Explain how you've attempted to handle the matter privately, to no avail. Prove how your lazy coworker is hurting the company. Make sure you're not making a complaint about your personal distress about the situation.
Information To Include in Your Letter Give the basics. Tell your story. Tell the company how you want to resolve the problem. Be reasonable. File your complaint. Your Address. Your City, State, Zip Code. [Your email address, if sending by email] Date.
My complaint is that [list what you think went wrong or wasn't done properly. Be as clear as you can. It can help to make it short and to the point]. This situation has caused me [describe the impact this issue has had on you, your family or others who have been affected by the problem].