Ohio Sample Letter for Letter from Customer to Store Concerning Slip and Fall Accident

• Category: Letters - Nonlegal - Customers
• State: Multi-State
• Control #: US-0626LR
• Format: Word; Rich Text

Description

Sample Letter for Letter from Customer to Store Concerning Slip and Fall Accident

Ohio Sample Letter for Letter from Customer to Store Concerning Slip and Fall Accident [Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Store Manager's Name] [Store Name] [Store Address] [City, State, ZIP] Subject: Incident Report — Slip and Fall Accident at [Store Name] Dear [Store Manager's Name], I am writing this letter to bring to your attention a slip and fall accident that occurred at your store premises on [Date] at approximately [Time]. As a loyal customer, I am reaching out to express my concern regarding the incident and seek appropriate resolution. On the aforementioned date, I visited your store to shop for [item(s)]. While browsing through the store, I suddenly slipped on a wet and slippery surface near the [location/department] area. This unanticipated incident caused me to fall heavily onto the floor, resulting in physical injuries and emotional distress. I immediately sought medical attention, and the doctors have confirmed [specify injuries, if any]. The purpose of this letter is twofold — to inform you of the accident and provide a preliminary incident report, and to request a detailed investigation to determine the causes and conditions that led to my fall. It is imperative to identify any negligence or disregard for customer safety, as well as to prevent similar accidents from occurring in the future. For a comprehensive inquiry, I kindly request the store to: 1. Preserve any video footage or security camera records of the incident, covering the date and time mentioned above, specifically in the [location/department] area. 2. Conduct a thorough inspection of the flooring and surrounding conditions in the designated area, including the presence of hazards such as leaks, spilled liquids, inadequate signage, or malfunctioning equipment that could have contributed to the accident. 3. Collect witness statements or contact information of any individuals who may have witnessed the incident, as their testimony may be crucial in understanding the circumstances leading to the fall. 4. Review policies and procedures related to floor maintenance, prompt clean-up, signage placement for potential hazards, and overall store safety protocols. As a loyal customer who has always valued the shopping experience at your esteemed establishment, I sincerely hope that the store will take this incident seriously and demonstrate an utmost commitment to providing a safe environment for all patrons. It is my expectation that the store will address this matter promptly and compensate for the pain, suffering, and medical expenses incurred as a direct result of the accident. I kindly request that you acknowledge the receipt of this letter within [number of days]. Additionally, I would appreciate receiving updates on the progress of the investigation, as well as any steps taken to prevent similar accidents in the future. Please reply to this letter at your earliest convenience via email or phone. Thank you for your immediate attention to this matter. I trust that, as a responsible store, you will take the necessary actions to resolve this incident appropriately. Failure to do so may necessitate further legal action, as permitted by Ohio state law. Yours sincerely, [Your Name]