This form is a sample letter in Word format covering the subject matter of the title of the form.
[Your Name] [Your Address] [City, State, Zip Code] [Email Address] [Phone Number] [Date] [Owner's Name] [Automotive Repair Shop Name] [Shop Address] [City, State, Zip Code] Subject: Improper Vehicle Repairs — Request for Resolution Dear [Owner's Name], I hope this letter finds you well. I am writing to inform you of the unsatisfactory vehicle repairs carried out at your automotive repair shop. As a diligent consumer, it is my duty to ensure the services rendered are of the highest quality. Unfortunately, the repairs conducted on my vehicle have fallen short of expected standards, necessitating further action. To provide a comprehensive overview of the issue, I have outlined the key details regarding the improper vehicle repairs below: 1. Vehicle Information: — Make: [Vehicle Make— - Model: [Vehicle Model] — Year: [Vehicle Year— - VIN: [Vehicle Identification Number] — License Plate: [License Plate Number] 2. Repairs Conducted: — Description: [Specific details of the repairs conducted] — Dates: [Dates of repair services— - Invoice/Reference Numbers: [Reference numbers of the repair services] 3. Inadequate Repairs: — [Describe the specific issues or problems that have arisen due to the inadequate repairs] — Provide supporting evidence, such as photographs, diagnostic reports, or expert opinions, if available I would like to remind you that under the relevant consumer protection laws of Oklahoma, customers have the right to receive satisfactory services from automotive repair shops. According to these statutes, it is the responsibility of the service provider to perform repairs that meet industry standards and fulfill the agreed-upon requirements. In light of the above, I kindly request that you rectify the issues at no additional cost to me. Specifically, I expect the following remedies: 1. Thorough inspection and proper repairs to address the specific issues mentioned. 2. A detailed explanation of the steps taken by your technicians to rectify the inadequacies. 3. Assurance of quality control measures implemented to avoid similar issues in the future. 4. Confirmation of compliance with all relevant laws and certifications required for automotive repair shops in Oklahoma. If my concerns are not addressed appropriately within [reasonable time frame, e.g., 14 days], I regrettably reserve the right to pursue further actions to seek fair compensation through appropriate channels. However, I sincerely hope that we can resolve this matter amicably and in a timely manner before considering any escalated measures. Please acknowledge the receipt of this letter within five business days and inform me of the actions you plan to take to rectify the situation. I believe in open communication and constructive dialogue, and I am confident that we can reach a satisfactory resolution. I look forward to your prompt response and resolution to this matter. Should you require any additional information or documentation, please do not hesitate to contact me at the provided email address or phone number. Thank you for your attention to this matter. Sincerely, [Your Name]
[Your Name] [Your Address] [City, State, Zip Code] [Email Address] [Phone Number] [Date] [Owner's Name] [Automotive Repair Shop Name] [Shop Address] [City, State, Zip Code] Subject: Improper Vehicle Repairs — Request for Resolution Dear [Owner's Name], I hope this letter finds you well. I am writing to inform you of the unsatisfactory vehicle repairs carried out at your automotive repair shop. As a diligent consumer, it is my duty to ensure the services rendered are of the highest quality. Unfortunately, the repairs conducted on my vehicle have fallen short of expected standards, necessitating further action. To provide a comprehensive overview of the issue, I have outlined the key details regarding the improper vehicle repairs below: 1. Vehicle Information: — Make: [Vehicle Make— - Model: [Vehicle Model] — Year: [Vehicle Year— - VIN: [Vehicle Identification Number] — License Plate: [License Plate Number] 2. Repairs Conducted: — Description: [Specific details of the repairs conducted] — Dates: [Dates of repair services— - Invoice/Reference Numbers: [Reference numbers of the repair services] 3. Inadequate Repairs: — [Describe the specific issues or problems that have arisen due to the inadequate repairs] — Provide supporting evidence, such as photographs, diagnostic reports, or expert opinions, if available I would like to remind you that under the relevant consumer protection laws of Oklahoma, customers have the right to receive satisfactory services from automotive repair shops. According to these statutes, it is the responsibility of the service provider to perform repairs that meet industry standards and fulfill the agreed-upon requirements. In light of the above, I kindly request that you rectify the issues at no additional cost to me. Specifically, I expect the following remedies: 1. Thorough inspection and proper repairs to address the specific issues mentioned. 2. A detailed explanation of the steps taken by your technicians to rectify the inadequacies. 3. Assurance of quality control measures implemented to avoid similar issues in the future. 4. Confirmation of compliance with all relevant laws and certifications required for automotive repair shops in Oklahoma. If my concerns are not addressed appropriately within [reasonable time frame, e.g., 14 days], I regrettably reserve the right to pursue further actions to seek fair compensation through appropriate channels. However, I sincerely hope that we can resolve this matter amicably and in a timely manner before considering any escalated measures. Please acknowledge the receipt of this letter within five business days and inform me of the actions you plan to take to rectify the situation. I believe in open communication and constructive dialogue, and I am confident that we can reach a satisfactory resolution. I look forward to your prompt response and resolution to this matter. Should you require any additional information or documentation, please do not hesitate to contact me at the provided email address or phone number. Thank you for your attention to this matter. Sincerely, [Your Name]