Subject: Important: Refusal to Accept Late Return of Merchandise — Oklahoma Merchandise Return Policy Dear [Customer's Name], We hope this letter finds you in good health. We appreciate your recent purchase from our store and value you as our valuable customer. However, it has come to our attention that you are seeking to return the merchandise after the designated return period. As stated in our return policy, which was clearly communicated at the time of purchase, we have a strict policy that requires all merchandise to be returned within [number of days] of the purchase date. Unfortunately, we are unable to accept your return as it falls outside this specified timeframe. In accordance with the Oklahoma merchandise return regulations, we reserve the right to decline any return received after the stated deadline, as this hampers our ability to manage inventory effectively. Additionally, returning items within the set period ensures that you receive the full value and quality of the product you purchased. We understand that exceptional circumstances may arise, preventing customers from adhering to the stated return policy. However, justifiably accepting late returns would be contrary to our commitment to maintaining fair and consistent customer service for all of our valued patrons. We kindly request that you review our return policy terms and conditions provided at the time of sale, as it specifies the timeframe for returns and any applicable exceptions. We assure you that our policy is compliant with all relevant consumer protection laws and regulations in Oklahoma, ensuring a fair and satisfactory shopping experience. Furthermore, we apologize for any inconvenience this may cause you. However, please understand that in order to maintain consistency and fairness to all our customers, we must adhere strictly to our return policy guidelines. If you have any questions or further concerns regarding this matter, please do not hesitate to contact our customer service representatives at [customer service number]. We are more than willing to assist you with any queries or processes related to future purchases. Thank you for understanding our position. We value your patronage and look forward to serving you in the future. Yours sincerely, [Your Name] [Your Position] [Company Name] [Contact Information]