[Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Designation] [Company Name] [Company Address] [City, State, ZIP] Subject: Denial of Request for Quarterly Billing Dear [Recipient's Name], I hope this letter finds you in good health and high spirits. I am writing to acknowledge receipt of your recent request for a change from monthly billing to quarterly billing for your account with [Company Name]. After carefully reviewing your request, I regret to inform you that we are unable to fulfill your preferred billing arrangement at this time. As a valued customer, we truly appreciate your business and the trust you have placed in our company. We understand that different billing cycles may offer certain advantages, such as reduced administrative work and improved financial planning. However, due to our standardized billing system and internal processes, we are currently unable to support quarterly billing requests for individual customers. Please note that this decision is not a reflection of your creditworthiness or status as a customer. It is solely based on our company's internal policies and limitations. We strive to ensure fairness and consistency in our billing practices maintaining a high level of service for all our clients. We understand that you may be disappointed by this response, but we would be more than happy to work with you to find alternative solutions that may better align with your requirements. Our customer service representatives are available to discuss options that might suit your needs, including changes to payment due dates or exploring the possibility of customized invoicing. Once again, we apologize for any inconvenience this denial may cause. We value your continued patronage and remain committed to providing you with exceptional service and support. If you have any questions or would like to discuss this matter further, please do not hesitate to contact our customer service department at [Phone Number] or via email at [Email Address]. We are here to assist you in any way we can. Thank you for your understanding and cooperation in this matter. Sincerely, [Your Name] [Your Designation] [Company Name]