[Your Company Letterhead] [Date] [Client Name] [Client Address] [City, State, ZIP] Dear [Client Name], RE: FAILURE TO PAY ACCOUNT AND PROPOSED WITHDRAWAL We hope this letter finds you well. We are writing to address a matter of utmost importance concerning your account (Account Number: [Account Number]) with our company. It has come to our attention that there has been a failure to settle the outstanding balance as per the agreed-upon terms and conditions. At present, your account reflects an unpaid balance of $[Amount Due], which was initially due on [Due Date]. Despite multiple attempts to remind you of your obligation through various communication channels, including emails and phone calls, we have not received any response or payment from your end. As a responsible business, we rely on timely payments from our clients to maintain the quality and reliability of our services. The non-payment of your account has not only disrupted our cash flow but also hindered our ability to efficiently serve other clients. Considering the circumstances, we have reluctantly reached the point where we must propose a withdrawal of our services until the outstanding balance is settled in full. This decision has not been taken lightly, and we sincerely hope it doesn't come to that. However, without prompt action from your end, we will have no choice but to suspend our services effective [Suspension Date]. We understand that unforeseen circumstances might have caused this delay, and we are open to discussing potential solutions to resolve this matter amicably. If you are facing any financial difficulties, we urge you to contact us immediately, so we can explore alternative payment arrangements or establish a realistic timeline for settling your account. Please be aware that failing to respond or take appropriate action may result in the initiation of legal proceedings to recover the outstanding debt. We genuinely hope this does not occur, as we believe in maintaining a positive and professional relationship with all our clients. To settle your account promptly, you may refer to the following payment options: 1. Bank transfer: Account Name: [Your Company Name] Account Number: [Account Number] Bank Name: [Bank Name] Bank Branch: [Branch Name] Routing Number: [Routing Number] 2. Credit card payment: Please visit our website at [Website URL] and navigate to the "Billing" or "Payment" section to make a secure online payment using your credit card. 3. Offline payment by check: Please make the check payable to [Your Company Name] and mail it to the address mentioned on the enclosed self-addressed envelope. We strongly recommend settling your account before the proposed suspension date to avoid any inconvenience or service disruption. Once the payment has been made, please notify us immediately and provide the transaction details to ensure a speedy reconciliation of your account. If you have any queries, concerns, or wish to discuss the matter further, our dedicated accounts team is available at [Contact Number/Email Address] during our regular business hours. We genuinely hope we can resolve this matter efficiently and reinstate our mutually beneficial business relationship. We look forward to receiving your prompt response and payment. Thank you for your attention to this urgent matter. Yours sincerely, [Your Name] [Your Title/Position] [Your Company Name]