Oregon Sample Letter for Request for Refund - Returned Merchandise

• Category: Letters - Nonlegal - Requests
• State: Multi-State
• Control #: US-0069LR
• Format: Word; Rich Text

Description

This form is a sample letter in Word format covering the subject matter of the title of the form. Dear [Merchant's Name], I am writing to inform you that I recently purchased [product name] from your store, and I am dissatisfied with the purchase due to reasons [explain the specific issues you encountered]. Therefore, I would like to request a refund for the returned merchandise in accordance with both your store's refund policy and the applicable consumer protection laws in the state of Oregon. First, I would like to highlight that I made the purchase on [date] at [location/store name]. The purchase was made using [payment method] and the transaction number is [transaction number]. Upon receiving the product, I discovered that it did not meet my expectations and requirements as it was [describe the issues in detail — e.g., damaged, faulty, not as described, etc.]. This has caused significant inconvenience and disappointment. As a consumer in Oregon, I would like to bring to your attention that according to the Oregon Consumer Protection Act, consumers have the right to return defective or non-conforming merchandise within a reasonable timeframe and receive a full refund of the purchase price. Additionally, Oregon law also requires merchants to prominently display their refund policy in a way that customers can easily see and understand. I have attached copies of the receipt and any other supporting documentation related to the purchase, which demonstrate my eligibility for a refund. Considering these facts, I kindly request a full refund of [amount] to be issued to the original form of payment used during the transaction. Please acknowledge this letter as a formal request for a refund and provide me with the necessary steps to return the merchandise and complete the refund process. I expect to receive a response within [reasonable timeframe, usually 5-10 business days] to initiate the necessary arrangements. If I do not receive a satisfactory response within the given timeframe or if there are any complications in processing the refund, I may have to consider escalating this matter to the appropriate consumer protection agencies, as well as seeking legal advice to protect my rights as a consumer. Thank you for your immediate attention to this matter. I trust that you will address this issue promptly and provide a fair resolution. I look forward to receiving confirmation of the refund process as soon as possible. Yours sincerely, [Your Name] [Your Address] [City, State, ZIP Code] [Phone Number] [Email Address] Keywords: Oregon, sample letter, request for refund, returned merchandise, refund policy, consumer protection, defective merchandise, non-conforming merchandise, complaint, consumer rights, transaction number, receipt, legal rights, consumer protection agencies.

Dear [Merchant's Name], I am writing to inform you that I recently purchased [product name] from your store, and I am dissatisfied with the purchase due to reasons [explain the specific issues you encountered]. Therefore, I would like to request a refund for the returned merchandise in accordance with both your store's refund policy and the applicable consumer protection laws in the state of Oregon. First, I would like to highlight that I made the purchase on [date] at [location/store name]. The purchase was made using [payment method] and the transaction number is [transaction number]. Upon receiving the product, I discovered that it did not meet my expectations and requirements as it was [describe the issues in detail — e.g., damaged, faulty, not as described, etc.]. This has caused significant inconvenience and disappointment. As a consumer in Oregon, I would like to bring to your attention that according to the Oregon Consumer Protection Act, consumers have the right to return defective or non-conforming merchandise within a reasonable timeframe and receive a full refund of the purchase price. Additionally, Oregon law also requires merchants to prominently display their refund policy in a way that customers can easily see and understand. I have attached copies of the receipt and any other supporting documentation related to the purchase, which demonstrate my eligibility for a refund. Considering these facts, I kindly request a full refund of [amount] to be issued to the original form of payment used during the transaction. Please acknowledge this letter as a formal request for a refund and provide me with the necessary steps to return the merchandise and complete the refund process. I expect to receive a response within [reasonable timeframe, usually 5-10 business days] to initiate the necessary arrangements. If I do not receive a satisfactory response within the given timeframe or if there are any complications in processing the refund, I may have to consider escalating this matter to the appropriate consumer protection agencies, as well as seeking legal advice to protect my rights as a consumer. Thank you for your immediate attention to this matter. I trust that you will address this issue promptly and provide a fair resolution. I look forward to receiving confirmation of the refund process as soon as possible. Yours sincerely, [Your Name] [Your Address] [City, State, ZIP Code] [Phone Number] [Email Address] Keywords: Oregon, sample letter, request for refund, returned merchandise, refund policy, consumer protection, defective merchandise, non-conforming merchandise, complaint, consumer rights, transaction number, receipt, legal rights, consumer protection agencies.