Oregon Sample Letter for Refusal to Accept Late Return of Merchandise

• Category: Letters - Nonlegal - Refusals
• State: Multi-State
• Control #: US-0134LR
• Format: Word; Rich Text

Description

This form is a sample letter in Word format covering the subject matter of the title of the form. [Your Name] [Your Address] [City, State, Zip Code] [Email Address] [Phone Number] [Date] [Customer Name] [Customer Address] [City, State, Zip Code] Subject: Refusal to Accept Late Return of Merchandise Dear [Customer Name], I hope this letter finds you well. I am writing to address your recent request to return the merchandise (insert item details) that was purchased from our store on [purchase date]. We regret to inform you that we are unable to accept the return as it has exceeded our return policy timeframe. At [Your Company Name], we take pride in offering a high level of customer service, ensuring customer satisfaction and strict adherence to our return policy. As stated on the receipt/invoice provided at the time of purchase, our return policy allows for returns within [specific time frame] from the date of purchase. We understand that situations may arise that are beyond one's control, causing delays in returning the merchandise. However, due to various factors such as inventory management and the depreciation of product value over time, we cannot make exceptions to our return policy. We strongly recommend reviewing our return policy mentioned at the time of purchase for future reference. We prioritize our customers' convenience and strive to maintain a fair and consistent policy for all our valued patrons. Should you require any further assistance or clarification regarding this matter, please do not hesitate to contact our customer service team at [customer service number] or via email at [customer service email address]. Our dedicated team is always ready to address any questions or concerns you may have. We apologize for any inconvenience this may cause, and we appreciate your understanding in this matter. We remain committed to serving you and providing the best products and services in the future. Thank you for your cooperation. Sincerely, [Your Name] [Your Title/Position] [Your Company Name] [Your Company Address] [City, State, Zip Code]

[Your Name] [Your Address] [City, State, Zip Code] [Email Address] [Phone Number] [Date] [Customer Name] [Customer Address] [City, State, Zip Code] Subject: Refusal to Accept Late Return of Merchandise Dear [Customer Name], I hope this letter finds you well. I am writing to address your recent request to return the merchandise (insert item details) that was purchased from our store on [purchase date]. We regret to inform you that we are unable to accept the return as it has exceeded our return policy timeframe. At [Your Company Name], we take pride in offering a high level of customer service, ensuring customer satisfaction and strict adherence to our return policy. As stated on the receipt/invoice provided at the time of purchase, our return policy allows for returns within [specific time frame] from the date of purchase. We understand that situations may arise that are beyond one's control, causing delays in returning the merchandise. However, due to various factors such as inventory management and the depreciation of product value over time, we cannot make exceptions to our return policy. We strongly recommend reviewing our return policy mentioned at the time of purchase for future reference. We prioritize our customers' convenience and strive to maintain a fair and consistent policy for all our valued patrons. Should you require any further assistance or clarification regarding this matter, please do not hesitate to contact our customer service team at [customer service number] or via email at [customer service email address]. Our dedicated team is always ready to address any questions or concerns you may have. We apologize for any inconvenience this may cause, and we appreciate your understanding in this matter. We remain committed to serving you and providing the best products and services in the future. Thank you for your cooperation. Sincerely, [Your Name] [Your Title/Position] [Your Company Name] [Your Company Address] [City, State, Zip Code]