Oregon Sample Letter for Confirmation of Telephone Report of Problem

• Category: Letters - Nonlegal - Confirmation
• State: Multi-State
• Control #: US-0295LR
• Format: Word; Rich Text

Description

This form is a sample letter in Word format covering the subject matter of the title of the form. Dear [Recipient's Name], I am writing this letter to confirm the telephone report I made earlier today regarding a problem I encountered with [mention the issue or problem in detail]. After discussing the matter with your representative, I was advised to provide written confirmation of our conversation. To provide you with more information, I would like to reiterate the problem I encountered and the steps that were discussed to resolve it. [Elaborate on the details of the problem, including any relevant dates, times, and locations]. During our conversation, I thoroughly explained the issue to your representative, who was very attentive and understanding. Furthermore, we discussed potential solutions that could address the problem effectively. [Describe the solutions or options discussed during the telephone call]. Your representative assured me that they would investigate the matter further and provide an appropriate course of action within [specify a timeframe]. It was agreed upon that once a solution is determined, I will be promptly notified. To ensure accurate documentation of this issue, I kindly request that you acknowledge the receipt of this letter by confirming its contents, as well as any additional steps being taken to address the problem. This will provide me with reassurance that the matter is being handled professionally and will be resolved in a timely manner. In case there are any further developments or updates related to this issue, I would appreciate being kept informed promptly. Additionally, if there is a need for any further documentation or evidence from my end to assist in resolving the problem, please do not hesitate to inform me. I highly value your organization's commitment to providing excellent customer service, and I trust that this matter will be given the attention it deserves. I look forward to a prompt and satisfactory resolution to this problem. Thank you for your cooperation. Sincerely, [Your Name] [Your Contact Information]

Dear [Recipient's Name], I am writing this letter to confirm the telephone report I made earlier today regarding a problem I encountered with [mention the issue or problem in detail]. After discussing the matter with your representative, I was advised to provide written confirmation of our conversation. To provide you with more information, I would like to reiterate the problem I encountered and the steps that were discussed to resolve it. [Elaborate on the details of the problem, including any relevant dates, times, and locations]. During our conversation, I thoroughly explained the issue to your representative, who was very attentive and understanding. Furthermore, we discussed potential solutions that could address the problem effectively. [Describe the solutions or options discussed during the telephone call]. Your representative assured me that they would investigate the matter further and provide an appropriate course of action within [specify a timeframe]. It was agreed upon that once a solution is determined, I will be promptly notified. To ensure accurate documentation of this issue, I kindly request that you acknowledge the receipt of this letter by confirming its contents, as well as any additional steps being taken to address the problem. This will provide me with reassurance that the matter is being handled professionally and will be resolved in a timely manner. In case there are any further developments or updates related to this issue, I would appreciate being kept informed promptly. Additionally, if there is a need for any further documentation or evidence from my end to assist in resolving the problem, please do not hesitate to inform me. I highly value your organization's commitment to providing excellent customer service, and I trust that this matter will be given the attention it deserves. I look forward to a prompt and satisfactory resolution to this problem. Thank you for your cooperation. Sincerely, [Your Name] [Your Contact Information]