Oregon Confronting a Troubled Employee Checklist

State:
Multi-State
Control #:
US-159EM
Format:
Word; 
Rich Text
Instant download

Description

This checklist provides clear directives to management in the do's and don'ts of confronting a troubled employee.
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FAQ

Remain calm.Tell the employee to stop the undesirable behavior.Direct the employee to a more secluded area, such as an office or conference room, if the behavior continues.Counsel the employee, once he has calmed down, about the inappropriateness of his confrontational behavior.More items...

Tips for speaking to an employee with an attitudeTry to make the employee feel more comfortable.Focus on results and productivity, do not make it personal.Focus on the positive.Be specific, have an example of a bad attitude that you want changing and avoid being vague about what your issue is.More items...?18-Nov-2016

6 Ways to Deal with Disruptive EmployeesListen. When an employee is causing issues or being difficult, it's easy to stop paying attention to them.Be clear and to the point.Stay professional.Document progress.Tell them the consequences.Follow the right processes.

How to deal with an argumentative employeeGather information.Make a plan.Invite the employee to a one-on-one meeting.Explain the problem and have a conversation.Work together to identify goals and strategies to work toward them.Stay calm and arrive prepared.Ask for help when you need it.Use active listening.26-Aug-2021

Remain calm.Tell the employee to stop the undesirable behavior.Direct the employee to a more secluded area, such as an office or conference room, if the behavior continues.Counsel the employee, once he has calmed down, about the inappropriateness of his confrontational behavior.More items...

Tell the employee to stop the undesirable behavior. Do not resort to a confrontational approach yourself: "Who do you think you are talking to? You better cut that out right now!" Instead, calmly inform the employee that the behavior is not acceptable: "Let's not make things personal. This isn't relevant or productive.

10 Best Practices to Deal With Difficult EmployeesBe timely and deal with issues as they arise.Be open to the employee's perspective.Keep it short, and let the employee respond.Show empathy and genuine care.Don't sandwich negative feedback between positive reinforcement.Give positive feedback when it's deserved.More items...

How to talk to staff about inappropriate behaviourBe confident with your concerns. It can be easy to stop ourselves raising concerns by minimising their importance.Focus on the behaviour. Let the person know that it is their behaviour that is upsetting or concerning you.Be clear and specific.Listen.Respond calmly.

If you're dealing with a difficult employee, following these steps can help you resolve the situation.Critique behavior, not people.Identify the causes of the problem.Be open to feedback.Give clear directions.Write down expectations and specific consequences.Monitor progress.Plan ahead.Stay calm and show respect.

When you need to address rudeness, talk to the offender somewhere private. Stay calm and objective as you outline the facts as you know them, explain the negative impact of his or her behavior and how it made other people feel, and make it clear how you want him to modify his behavior.

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Oregon Confronting a Troubled Employee Checklist