Employment Agreement between Telocity, Inc. and James Rohrer as Customer Care Officer dated August 24, 1999. 5 pages
Pennsylvania Sample Employment Agreement for Velocity, Inc. Customer Care Officer This Pennsylvania Sample Employment Agreement sets forth the terms and conditions between Velocity, Inc. (hereinafter referred to as "Employer") and the Customer Care Officer (hereinafter referred to as "Employee"). 1. Position: The Employee will hold the position of Customer Care Officer at Velocity, Inc. In this role, the Employee will be responsible for addressing customer inquiries, resolving complaints, and providing exceptional customer service. 2. Term: This employment agreement shall be effective from the date of signing and will continue until terminated in accordance with the provisions of this agreement. 3. Compensation: The Employee will be entitled to a competitive salary as determined by Employer, which will be paid on a bi-weekly/monthly basis. This will be subject to deductions and withholding as required by law. 4. Benefits: The Employee will be eligible to participate in the company's benefit programs, including health insurance, retirement plans, and any other benefits as outlined in the company's policies and subject to any eligibility requirements. 5. Duties and Responsibilities: The Employee's duties will include, but are not limited to, providing timely and accurate responses to customer inquiries, handling customer complaints efficiently, maintaining a thorough knowledge of the company's products and services, and collaborating with other employees to achieve customer satisfaction goals. 6. Non-Disclosure and Non-Compete: The Employee agrees to maintain the confidentiality of privileged information acquired during employment with Velocity, Inc. This includes, but is not limited to, trade secrets, customer data, and internal processes. The Employee also agrees not to engage in any business activities that compete with Velocity, Inc. during their employment and for a specified period thereafter. 7. Termination: This employment agreement may be terminated by either party with written notice, subject to any applicable notice period or severance clauses as outlined in the agreement. Termination may also occur due to breach of contract, unsatisfactory performance, or any other valid reason recognized by Pennsylvania state employment laws. 8. Legal Compliance: The Employee agrees to comply with all federal, state, and local laws, regulations, and company policies that are applicable to their employment with Velocity, Inc. Different types of Pennsylvania Sample Employment Agreements between Velocity, Inc. and Customer Care Officer may include the following: 1. Full-Time Employment Agreement: This agreement is designed for employees who work on a full-time basis, typically with a set number of hours per week. 2. Part-Time Employment Agreement: This agreement is tailored for employees who work on a part-time basis, usually with reduced working hours compared to full-time employees. 3. Fixed-Term Employment Agreement: This agreement is used when the employment relationship has a predetermined end date, such as for temporary or seasonal positions. 4. Probationary Employment Agreement: This agreement is formulated for new hires who undergo a probationary period in order to assess their suitability for regular employment. In conclusion, this Pennsylvania Sample Employment Agreement for Velocity, Inc. clearly outlines the rights, obligations, and expectations of both the Employer and the Customer Care Officer. It ensures a fair and mutually beneficial employment relationship while complying with relevant Pennsylvania employment laws.
Pennsylvania Sample Employment Agreement for Velocity, Inc. Customer Care Officer This Pennsylvania Sample Employment Agreement sets forth the terms and conditions between Velocity, Inc. (hereinafter referred to as "Employer") and the Customer Care Officer (hereinafter referred to as "Employee"). 1. Position: The Employee will hold the position of Customer Care Officer at Velocity, Inc. In this role, the Employee will be responsible for addressing customer inquiries, resolving complaints, and providing exceptional customer service. 2. Term: This employment agreement shall be effective from the date of signing and will continue until terminated in accordance with the provisions of this agreement. 3. Compensation: The Employee will be entitled to a competitive salary as determined by Employer, which will be paid on a bi-weekly/monthly basis. This will be subject to deductions and withholding as required by law. 4. Benefits: The Employee will be eligible to participate in the company's benefit programs, including health insurance, retirement plans, and any other benefits as outlined in the company's policies and subject to any eligibility requirements. 5. Duties and Responsibilities: The Employee's duties will include, but are not limited to, providing timely and accurate responses to customer inquiries, handling customer complaints efficiently, maintaining a thorough knowledge of the company's products and services, and collaborating with other employees to achieve customer satisfaction goals. 6. Non-Disclosure and Non-Compete: The Employee agrees to maintain the confidentiality of privileged information acquired during employment with Velocity, Inc. This includes, but is not limited to, trade secrets, customer data, and internal processes. The Employee also agrees not to engage in any business activities that compete with Velocity, Inc. during their employment and for a specified period thereafter. 7. Termination: This employment agreement may be terminated by either party with written notice, subject to any applicable notice period or severance clauses as outlined in the agreement. Termination may also occur due to breach of contract, unsatisfactory performance, or any other valid reason recognized by Pennsylvania state employment laws. 8. Legal Compliance: The Employee agrees to comply with all federal, state, and local laws, regulations, and company policies that are applicable to their employment with Velocity, Inc. Different types of Pennsylvania Sample Employment Agreements between Velocity, Inc. and Customer Care Officer may include the following: 1. Full-Time Employment Agreement: This agreement is designed for employees who work on a full-time basis, typically with a set number of hours per week. 2. Part-Time Employment Agreement: This agreement is tailored for employees who work on a part-time basis, usually with reduced working hours compared to full-time employees. 3. Fixed-Term Employment Agreement: This agreement is used when the employment relationship has a predetermined end date, such as for temporary or seasonal positions. 4. Probationary Employment Agreement: This agreement is formulated for new hires who undergo a probationary period in order to assess their suitability for regular employment. In conclusion, this Pennsylvania Sample Employment Agreement for Velocity, Inc. clearly outlines the rights, obligations, and expectations of both the Employer and the Customer Care Officer. It ensures a fair and mutually beneficial employment relationship while complying with relevant Pennsylvania employment laws.