Puerto Rico Sample Letter for Acknowledgment of Cancellation of Back order: [Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Customer Name] [Customer Address] [City, State, ZIP] Subject: Acknowledgment of Cancellation of Back order Dear [Customer Name], I am writing to acknowledge the cancellation of the back order for the product(s) you had previously requested. We have received your notification and regret any inconvenience caused by the unavailability of the item(s). We understand the frustration that can arise when an order cannot be fulfilled as expected. Please rest assured that we have taken immediate action to cancel the back order and process the necessary refunds, if applicable. We value your business and strive to provide exceptional customer service at all times. In light of the cancellation, we would like to offer you our assistance in finding an alternative solution or product that may meet your needs. Our team of experts is available to guide you through our product catalog and ensure that you receive a suitable replacement or a comparable item. Furthermore, we assure you that we have taken steps to address the back order issue internally to prevent any future inconveniences. Your feedback is highly valuable to us, and we appreciate your understanding and patience throughout this process. If you have any further concerns or queries regarding your order or require any assistance, please feel free to reach out to our customer support team at [customer support contact information]. We are committed to providing you with the best possible assistance and finding a satisfactory resolution. Once again, we apologize for any inconvenience caused by the cancellation of the back order. We value your loyalty as a customer and hope to have the opportunity to serve you again in the future. Thank you for your understanding and continued support. Sincerely, [Your Name] [Your Title / Position] [Company Name] --------------------------------------------------------------------------------------------------- Different types of Puerto Rico Sample Letter for Acknowledgment of Cancellation of Back order: 1. General Acknowledgment of Cancellation of Back order: This is a standard letter template used to acknowledge the cancellation of a back order, informing the customer of the situation and offering assistance in finding an alternative solution or product. 2. Acknowledgment of Cancellation of Back order with Refund: Similar to the general acknowledgment letter, this version includes information about refund processing and any applicable policies or procedures. 3. Acknowledgment of Cancellation of Back order with Compensation: This type of letter acknowledges the cancellation of a back order and offers compensation, such as store credit, discounts, or loyalty rewards, as a gesture of goodwill for the inconvenience caused. 4. Acknowledgment of Cancellation of Back order with Expedited Delivery: If an alternative solution or product is available, this letter confirms the cancellation of the back order and provides information about expedited delivery of the replacement item(s) to mitigate any delays.