• US Legal Forms

Puerto Rico Sample Letter for Request for Refund - Returned Merchandise

State:
Multi-State
Control #:
US-0069LR
Format:
Word; 
Rich Text
Instant download

Description

This form is a sample letter in Word format covering the subject matter of the title of the form. [Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Position] [Company Name] [Company Address] [City, State, ZIP Code] Subject: Request for Refund — Returned Merchandise Dear [Recipient's Name], I am writing to request a refund for the merchandise I recently returned to [Company Name]. I believe that this request is fair and reasonable based on the circumstances of the return of the item. Firstly, I want to express my disappointment with the product I received. On [date of purchase], I purchased [item details] from your company's website. However, upon receiving the merchandise on [date of delivery], I noticed several significant issues with its quality and functionality. The product received did not meet the specifications and description provided on your website. The [specific issue(s)] I encountered are not only in direct contradiction to the detailed product description but also make the item completely unusable for its intended purpose. Furthermore, despite following the provided care instructions, the [item name] exhibited signs of premature wear and tear, suggesting a manufacturing defect. In light of these concerns, I decided to return the merchandise on [return date] using the return label provided by your company. I have enclosed the original packaging, all accessories, and a copy of the invoice as requested. The returned item is in the same condition as when it was delivered to me, and I followed all the required steps for initiating a return process on your website. According to your company's return policy, a full refund is eligible for customers who return items within [X] days of purchase. Since I have complied with all the necessary requirements, I kindly request a refund of the full purchase amount, which amounts to [amount]. I believe this resolution is reasonable and within my rights as a customer under the applicable consumer protection laws. If necessary, I can provide additional documentation, such as photographs or any other evidence to support my claim. I want to mention that I sincerely appreciate the products and services your company usually provides, but this particular experience has left me dissatisfied. I request that you process my refund promptly and provide confirmation of the refund amount and expected time frame for the funds to be credited back to my original payment method. Please contact me at [phone number] or [email address] with any questions or concerns regarding this matter. I expect a prompt and satisfactory resolution to this issue, and I hope to continue a positive customer relationship with your company in the future. Thank you for your immediate attention to this matter. Sincerely, [Your Name] --- Different types of Puerto Rico Sample Letter for Request for Refund — Returned Merchandise could include variations in specific circumstances, products, or purchasing platforms. Some examples are: 1. Puerto Rico Sample Letter for Request for Refund — Returned Merchandise (Online Purchase): — This type of letter is specifically written for requesting a refund for merchandise that was purchased online from a company based in Puerto Rico. 2. Puerto Rico Sample Letter for Request for Refund — Damaged Goods— - This variation is used when the requested refund is due to merchandise being received in a damaged or unusable condition, requiring evidence of the damage with relevant supporting documents. 3. Puerto Rico Sample Letter for Request for Refund — Faulty Electronics— - This type of letter is focused on seeking a refund for electronic products that exhibit malfunctions or defects, emphasizing the discrepancy between the advertised features and the actual functionality of the item. 4. Puerto Rico Sample Letter for Request for Refund — Late Delivery— - If merchandise is delivered significantly later than the promised date, this variation addresses the delay and requests a full refund while highlighting the inconvenience caused by the delayed shipment. Note: The types mentioned above are examples of variations in circumstances for requesting refunds in Puerto Rico. Actual variations may vary depending on the specific situation and the terms and conditions of the company.

[Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Position] [Company Name] [Company Address] [City, State, ZIP Code] Subject: Request for Refund — Returned Merchandise Dear [Recipient's Name], I am writing to request a refund for the merchandise I recently returned to [Company Name]. I believe that this request is fair and reasonable based on the circumstances of the return of the item. Firstly, I want to express my disappointment with the product I received. On [date of purchase], I purchased [item details] from your company's website. However, upon receiving the merchandise on [date of delivery], I noticed several significant issues with its quality and functionality. The product received did not meet the specifications and description provided on your website. The [specific issue(s)] I encountered are not only in direct contradiction to the detailed product description but also make the item completely unusable for its intended purpose. Furthermore, despite following the provided care instructions, the [item name] exhibited signs of premature wear and tear, suggesting a manufacturing defect. In light of these concerns, I decided to return the merchandise on [return date] using the return label provided by your company. I have enclosed the original packaging, all accessories, and a copy of the invoice as requested. The returned item is in the same condition as when it was delivered to me, and I followed all the required steps for initiating a return process on your website. According to your company's return policy, a full refund is eligible for customers who return items within [X] days of purchase. Since I have complied with all the necessary requirements, I kindly request a refund of the full purchase amount, which amounts to [amount]. I believe this resolution is reasonable and within my rights as a customer under the applicable consumer protection laws. If necessary, I can provide additional documentation, such as photographs or any other evidence to support my claim. I want to mention that I sincerely appreciate the products and services your company usually provides, but this particular experience has left me dissatisfied. I request that you process my refund promptly and provide confirmation of the refund amount and expected time frame for the funds to be credited back to my original payment method. Please contact me at [phone number] or [email address] with any questions or concerns regarding this matter. I expect a prompt and satisfactory resolution to this issue, and I hope to continue a positive customer relationship with your company in the future. Thank you for your immediate attention to this matter. Sincerely, [Your Name] --- Different types of Puerto Rico Sample Letter for Request for Refund — Returned Merchandise could include variations in specific circumstances, products, or purchasing platforms. Some examples are: 1. Puerto Rico Sample Letter for Request for Refund — Returned Merchandise (Online Purchase): — This type of letter is specifically written for requesting a refund for merchandise that was purchased online from a company based in Puerto Rico. 2. Puerto Rico Sample Letter for Request for Refund — Damaged Goods— - This variation is used when the requested refund is due to merchandise being received in a damaged or unusable condition, requiring evidence of the damage with relevant supporting documents. 3. Puerto Rico Sample Letter for Request for Refund — Faulty Electronics— - This type of letter is focused on seeking a refund for electronic products that exhibit malfunctions or defects, emphasizing the discrepancy between the advertised features and the actual functionality of the item. 4. Puerto Rico Sample Letter for Request for Refund — Late Delivery— - If merchandise is delivered significantly later than the promised date, this variation addresses the delay and requests a full refund while highlighting the inconvenience caused by the delayed shipment. Note: The types mentioned above are examples of variations in circumstances for requesting refunds in Puerto Rico. Actual variations may vary depending on the specific situation and the terms and conditions of the company.

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Puerto Rico Sample Letter for Request for Refund - Returned Merchandise